To obligate a Third Generation government in Nigeria requires shared services delivery model driven by public and private sectors’ collaboration.
The Chief Executive Officer of Galaxy BackBone Limited, Mr. Yusuf Kazaure, made the remark during a presentation titled ‘’Creating a Dgitised Economy for Africa: The Importance of Broadband Expansion’, in Abuja recently, according to a report by TechEconomy.ng.
Kazaure quantifies SMART Government as implies leveraging Social; Mobile; Analytics; Radical-Openness; Trust platforms to deliver services to the citizens.
He said although the concept of shared services is not new and has been tested and proven reliable over the years, however, its successful implementation demands identifying and engaging the right partners.
“Several partners bring significant value to the table in our pursuit of a successful migration to shared services including MDAs with regulatory oversight functions, OEMs, system integrators, bilateral and multilateral donor agencies and private sector funding partners.
Addressing the mindset shift from competition to cooperation to partnership which differentiates third generation from the first and second”, he said.
In the first generation, the Galaxy Backbone CEO, said, centered on “Computerization” where the public and private entities existed in Silos with limited integration and shared services.
“It was an era of government-centric activities; limited process re-engineering; vendor/technology driven OTC software packages; limited citizen/business participation and limited customer services.
“The Second Generation was notable for stronger governance models; citizen-centric and integrated/single window/ no-wrong-door; whole-of-government/shared services; secure ID; process engineering; multi-channel delivery as practiced in places like Singapore, Korea, US, UK, Australia, Canada, Denmark, Estonia, Japan, Rwanda
But, the present economic realities place much emphasis on partnership. Thus, Mr. Kazaure said this propelled Galaxy Backbone to create platforms like the National Shared Services Centre (NSSC) to drive the Digital transformation in government and across the nation.
This concept as expatiated on ‘1-GOV.ng Collaboration Model’ contains framework for accelerating the realization of the National e-Government Master Plan; innovation and Collaboration with key public and private sector stakeholders through the continued deployment and enhancement of the award winning Whole-of-Government model “1-GOV.net”.
He said that 1-GOV.ng has been configured to reflect renewed Local Content aspirations and deliver Government-Cloud and Government-as-a-Service opportunities.
To actualise the target, he cautioned that MDAs need to be encouraged and constrained to use models that are inter-operable and avoid duplication and building in silos.
He also explained how 1-GOV.ng leverages the existing Connectivity Backbone, Data Centre and the Government Cloud (NG-CLOUD) as well as the Government Data eXchange (GDX) to facilitate secure data exchange across heterogeneous information systems.