Connect with us

News

RMB introduces robots for various business operations

Published

on

As part of its strategy to stay at the leading edge of innovation, South Africa’s Rand Merchant Bank (RMB) is focusing on robotics as one of the ways in which to improve the bank’s overall performance and help digitise operations.

Because robots can master repetitive tasks currently performed manually, they are suitable for many of the processes conducted by employees, particularly in back offices. Robotic process automation (RPA) is the software technology that automates manual, repetitive and mature processes, making them faster, more cost effective, and often with a return on investment on the software and systems within about a year. Robotics is also easily adopted to automate high-risk and compliance-focused processes due to the robot’s ability to process at zero defect.

Being a non-integrated software system, robots are also easy to introduce to the bank’s existing IT systems. As they are “code free”, robots service the businesses in the bank rather than trying to comply with an IT system. Coded technology is complicated and costly and takes far more time to implement. Robots are “a virtual workforce” that operate 24 hours a day, with 100% efficiency, and can reduce costs by between 25% and 40%.

Introduced a year ago, the RMB Robotics Centre of Excellence manages RMB’s capability to introduce robotics into its various business units. It has 20 employees who ensure that the correct processes for automation are selected and implemented. Fourteen projects have already gone live with a number of others in the pipeline.

“We’re finding great applications for robots within the bank, especially for automating inefficiencies between different systems,” says RMB chief executive James Formby.

The first bot, known as Mr Robert Bot (Rob for short) joined RMB on Feb 1 2016 with his own employee number. So far 10 bots have been introduced to 14 projects that include four processes capturing new client information and performing maintenance of that information. Others have taken over some of the repetitive tasks of compliance, manual billing, financial data consolidation and reporting.

“We believe that one robot can effectively augment between three and four people, allowing staff to focus on the more complicated, analytical, client-facing and value-adding aspects of their functions,” says Reshnie Naidoo, who manages the RMB Robotics Centre of Excellence. “The desire and demand in RMB for robotics is present as people will be able to focus on a greater breadth of knowledge rather than the depth and detail necessary in more admin-related processes.”

It is projected that one of the robotics projects introduced in RMB’s Corporate Banking division’s finance department will save about 4,000 hours per year. And this is just the estimate for the initial processes reviewed, which are only about 10% of all processes.

“We have redefined multiple processes and introduced the robots to do the jobs within minutes, compared with people who previously completed these manual tasks over days,” says Naidoo.

In the future, more intelligent robots, known as artificial intelligence (AI), will be introduced. AI mimics human thoughts whereas robotics mimic actions. AI automates processes, which require judgment and where the outcome is not always standard, such as Know Your Customer, some compliance-type functions, supporting credit analysts and dealmakers in their functions, and query management.

Intelligent robots will also be able to conduct tasks such as speech recognition in call centres and document scanning for handling of paper. Voice assistants will be able to answer specific questions, process complex requests, understand natural language and teach themselves to update their own algorithms.

“We are very excited about the future possibilities that technology can offer our people and business,” says Formby. Having successfully introduced robotics to the bank, RMB is examining how far it can take the technology, as well as AI, to improve the bank’s overall efficiency and performance, while staff become familiar with a new way of operating.

GrassRoots.ng is on a critical mission; to objectively and honestly represent the voice of ‘grassrooters’ in International, Federal, State and Local Government fora; heralding the achievements of political and other leaders and investors alike, without discrimination. This daily, digital news publication platform serves as the leading source of up-to-date information on how people and events reflect on the global community. The pragmatic articles reflect on the life of the community people, covering news/current affairs, business, technology, culture and fashion, entertainment, sports, State, National and International issues that directly impact the locals.

News

70% of Christians killed in 2024 are African – Group

ORJI ISRAEL reports that the group accused ANC of maintaining silence on religious persecution, while deepening ties with ideological extremists in Tehran

Published

on

70% of Christians killed in 2024 are African gettyimages
Women crying during killings in Benue State, Nigeria

Recent reports indicate that over 4,400 Christians were murdered for their faith last year, while over the past decade, jihadist violence has driven 16 million Christians from their homes, millions of which are African citizens.

This is according to global Christian charity, Open Doors, which also confirms that for every five Christians, one will face persecution in Africa specifically.

Open Doors’ 2025 World Watch List reveals the top 10 most dangerous countries for Christians are dominated by Islamic states in the Middle East and Africa, including Afghanistan, Pakistan, Iran, Yemen, Sudan, Somalia, Libya, and Nigeria. A more detailed UK Parliament briefing recently noted that 70% of Christians killed in 2024 were indeed in Africa. 

Over the last six months, the brutality against Christians in Africa has escalated to alarming levels, with a series of devastating attacks across the continent. Just last month, ISIL-affiliated rebels stormed a Catholic church in Komanda, DRC, murdering close to 50 worshippers, including women and children. That same month in Mozambique, Islamic State fighters captured and beheaded six Christians from Natocua village, just across South Africa’s border. A month earlier, in June 2025, armed militants in Nigeria massacred nearly 200 Christian civilians in Yelwata village. 

“What we are witnessing is not random violence or isolated attacks. It is a deliberate, coordinated campaign by jihadist networks to wipe Christianity from vast regions of Africa and the Middle East,” says SAFI spokesperson, Bafana Modise. “These acts of terror are the early stages of a genocide against Christians, and history will record who spoke out and who shamefully looked away. Tragically, the ANC has chosen the latter.”

This silence is even more damning in light of last week’s news that South Africa’s military chief, Gen. Rudzani Maphwanya, met with Iranian Maj. Gen. Amir Hatami in Tehran to discuss deepening military and strategic ties, when Iran remains one of the world’s most notorious persecutors of Christians.

A recent report by the Middle East Africa Research Institute (MEARI) warned that Pretoria’s deepening ties with Tehran has compromised South Africa’s democratic foundations by defending Iran at the UN and IAEA, downplaying its human rights abuses, and potentially benefitting from covert support, including speculation around the ANC’s repayment of a multi-million-rand debt shortly after filing the ICJ case against Israel.

“These atrocities are not just crimes against individuals; they are part of a war against the freedom of religion itself,” Modise warns. “This is religious genocide, and it is gaining momentum as it edges closer to South Africa’s borders.”

Instead of defending religious freedom, the ANC government has remained silent. It has issued no meaningful condemnation or rallying call to protect persecuted Christians: “The ANC has done nothing to defend the rights of Christians,” says Modise. “Instead, it has squandered South Africa’s moral standing on discredited genocide charges against Israel – the one country in the Middle East where Christians live in safety and equality.”

This betrayal is even more unforgivable in a nation where 80% of South Africans identify as Christian. Freedom of religion is a fundamental human right, but the ANC, once the global champion of human rights, has made its bed with regimes and groups that have used Islamic law to suppress and destroy those freedoms.

“The ANC’s alliances make it clear: they have abandoned South Africa’s Christians, choosing friendship with the very forces driving this campaign of genocide,” Modise concludes. “Silence in the face of such evil is complicity, and the ANC is guilty of both. They have aligned themselves with Jihadist Islamic ideology, without further thought.”

We call on every pastor, every congregation, and every believer to demand that the ANC account for its indifference and betrayal. The blood of persecuted Christians cries out from across the African continent. If South Africa will not stand with them now, the day may come when their fate becomes our own.

Continue Reading

News

Government Should Support Media with Tax Incentives, Relief on Import Duties – Soneye

….Media Sustainability: Soneye Advocates Tax Reliefs, Independent Fund for Journalism

Published

on

Femi Soneye
Femi Soneye

Former Chief Corporate Communications Officer of the Nigerian National Petroleum Company Limited (NNPC Ltd), Mr. Femi Soneye, has called on the Federal Government to support the Nigerian media with targeted incentives, including tax reliefs and import duty waivers on essential media tools.

Soneye made the appeal in Abuja on Tuesday after receiving the NUJ FCT Excellence in Corporate Communications Award, conferred on him by the Nigerian Union of Journalists (NUJ), FCT Council.

The NUJ leadership, led by Chairperson Grace Ike, alongside the Deputy Chair, Secretary-General, and other executives, described Soneye as a consummate professional who has distinguished himself with tact and excellence in the communications field.

In his remarks, Soneye noted that while the Nigerian media remains one of the most vibrant in Africa, it continues to grapple with systemic challenges that weaken its effectiveness.

“The Nigerian media remains one of the most vibrant in Africa, but it also faces systemic challenges, financial, political, legal, and technological that weaken its effectiveness. The government can play a supportive role by granting tax incentives or relief on import duties for newsprint, broadcast equipment, and digital infrastructure,” he said.

He also urged the Federal Government to establish an independent media development fund to support investigative journalism, community radio, and newsroom innovation, drawing parallels with models in South Africa, the United States, and Canada.

The award underscores Soneye’s long-standing contributions to journalism and corporate communications, as well as his advocacy for a stronger, independent, and sustainable Nigerian media.

Continue Reading

News

Lagos NIPR elects new executives

Reporter: Sandra Ani

Published

on

Members of the newly elected executive of Lagos State Chapter NIPR
Members of the newly elected executive of Lagos State Chapter NIPR

… GFD Executive Director emerges chapter Vice Chairperson* 

The Lagos State Chapter of the Nigerian Institute of Public Relations (NIPR) has elected a new executive council at the close of its flagship Lagos PR Fest 2025, reinforcing its commitment to professionalism, innovation, and societal impact.

In elections supervised by NIPR Registrar, Chief Uzoma Onyegbadue, Samuel Ayetutu emerged as Chairman, while Eniola Mayowa was elected Vice Chairman in a closely contested race.

Other members of the executive include Secretary Samuel Adeyemi, Assistant Secretary Rita Ali-Nock, Public Relations Officer Ogochukwu Okeke, Financial Secretary Bassey Nta, Treasurer Olabamiji Adeleye, Welfare Officer Funmilola Akintola, and Ex-Officio Provost Marshal Quadri Adeleke.

In his acceptance remarks, Ayetutu pledged to drive professional standards, promote inclusiveness, and foster collaboration among members to enhance the chapter’s influence locally and nationally.

This year’s PR Fest, themed “Urban Farming for Food Security: The Role of Communication”, convened communication professionals, policymakers, and stakeholders to explore innovative strategies for tackling food security through effective public engagement.

Over the years, the Lagos PR Fest has evolved into a leading platform for advancing the role of public relations in societal development, with the 2025 edition underscoring the Institute’s mission to position communication as a driver of sustainable development in Nigeria.

Continue Reading

Trending