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Exchange of info among MDAs crucial to public service transformation- Pantami

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It is an obvious fact that applying information technology (IT) for governance holds tremendous potential to improve the way governments deliver public services.

But, the National Information Technology Development Agency (NITDA) is worried over the Ministries, Departments and Agencies’ (MDAs) approach to e-government which has been in silos.  

NITDA’s DG, Dr. Isa Pantami, stated the Agency’s position at Stakeholders’ Engagement on Nigeria e-Government Interoperability Framework (Ne-GIF), held in Abuja on Tuesday.

He said, it is worthy to note that seamless exchange of Information between various MDAs’ IT infrastructure and applications is critical to cross-portfolio service delivery and public service transformation.

However, NITDA is committed to change the narrative by working closely with stakeholders to remove existing barriers caused by silo deployment of IT solutions. The barriers have made information sharing a nightmare among MDAs.

NITDA was established in 2001 to implement National Information Technology Policy, give effect to provisions of the NITDA Act, 2007 and coordinate general IT development and regulation in the country.

 

Pantami’s message at the occasion:

“We recognize the enormity of the responsibilities placed on the Agency as well as the possibilities of IT or e-Government as a development resource for achieving socio-economic transformation. e-Government and ICT tools can among other things, cut down the cost of governance, improve national economic growth; enhance access and quality of services as well as render public agencies more transparent and accountable.

Accordingly, at this information age, going digital for any government is the optimal route to attain Sustainable Development Goals (SDGs). 

Nigeria as a developing country has her own share of good experience of e-Government or ICT adoption for streamlining and improving governance. Such good initiatives where Nigeria has recorded success in using ICT to drive government policies include Treasury Single Account (TSA), Integrated Personnel Payroll Information System (IPPIS), Government Information Financial Management Information System (GIFMIS), Bank Verification Number (BVN), e-Taxation,  e-passport, e-wallet for farmers among others.

The implementation of TSA and IPPIS/BVN saves Nigeria N4.7 Billion and N20 Billion respectively every month and assist in the elimination of ghost workers in various MDAs.

However, the Nigerian government is becoming more complex and wide-reaching than ever before and citizens believe and expect that public services must be delivered effectively and at speed.

Silo e-Government systems would not help Government deliver public services efficiently.  Advanced phases of service innovation cannot be achieved without integrating many back-office functions.

For instance, registering a Limited by Guarantee Company in Nigeria requires visit to at least three institutions: CAC, FIRS, and Attorney General of the Federation physically and/or through their portals.

This is inefficient, inconvenient, time consuming and makes citizens pay more. Through robust e-Government applications, I t is possible to make the transactions and get the service delivered on a single portal.

Citizen-centered service delivery involves breaking up silos, integrating across agencies, innovating new ways of doing business, and creating a service-focused culture.

It has been proven that one of the strategic directions for e-government is to adopt a Whole-of-Government (WoG) approach for deriving expected value from IT. WoG involves back-end offices re-engineering, consolidation and integration of business processes across government agencies to deliver effective and consolidated services through the front-end offices at an affordable cost.

WoG is a deliberate path to attain Government Digital Transformation (GDT) we desire. GDT views Government as an entity by promoting the idea of ONE GOVERNMENT but still respect individual MDA’s mandates while providing government digital services.

Fundamentally, e-Government or digital service delivery has three models or approaches: Government-to-Government (G2G), Government-to-Business (G2B) and Government-to-Citizens (G2C). Transforming G2G is the foundation for providing efficient digital services. It enables and drives the other delivery models.

However, the workability of any G2G is determined by the level of IT systems integration and standardization considering the social, institutional, legal, economic and political systems of a particular country.

The main difficulty in achieving advanced G2G is the interoperability requirements of IT systems of various government agencies. For instance, compliance with Executive Order 001 requires advanced G2G. A provision in the Executive Order 001 stipulates that “an MDA that requires input documentation, requirements or conditions from another MDA in order to deliver products and services on applications within the originating MDA’s remit or mandate, including permits, licenses, waivers, tax documentation, filings and approvals shall only request a photocopy or other prima facie proof from the applicant.

It shall be the responsibility of the originating MDA to seek verification or certification directly from the issuing MDA”.

How can this happen seamlessly when information is not digitally shared in an efficient manner between MDAs that are involved. This requires advanced G2G to provide the needed services to businesses and citizens.

The Government Digital Transformation Agenda led the Management under my leadership to come up with a Strategic Road Map based on seven-point focus areas: Capacity Building, IT Regulation, Digital Job Creation, Government Digital Service Promotion, Local Content Development and Promotion, Cyber Security and Digital Inclusion.

At least five of these focus areas are geared towards Government Digital Transformation. They are capacity building, government digital services promotion, cybersecurity, IT regulation and local content development and promotion.

Specifically, Government Digital Service Promotion and IT Regulation are targeted at transforming the way government provides digital services thereby making GDT a reality.

This has informed our decision to set up a dedicated department- e-Government Development and Regulation to champion the cause of Government Digital Transformation.

The department has an endorsed Strategy as a guide and template towards achieving the desired GDT. The Strategy is a by-product of the Agency’s Strategic Road Map and Ne-GIF is a critical component of GDT agenda. 

Our national peculiarities in terms of multi-tribal society, population, huge demand for accessible public services, new challenges of agitations, security and terrorism among others demand integrated services and collaborative governance.

Moreover, the legitimacy of any government, in this age of knowledge economy and information society, requires full-scale inclusion, participation and co-creation of customized and personalized services for citizens. All these necessitate the shift from a silo-based to a cross-portfolio service delivery approach by Ministries, Departments and Agencies (MDAs).

The shift necessitates integrated policies and programs, collaborative and collective responses to social problems, promotion of shared infrastructure and applications as well as the need to leverage on comparative advantages of various agencies in order to maximize value from e-Government investments.

As mentioned earlier, Ne-GIF is a critical enabler for cross-portfolio services, WoG and GDT agenda.

Way forward

To achieve the needed integration preached by WoG principles, there is a need for a framework that guarantees interoperability of IT infrastructure and applications.

Regrettably, Nigeria, with all her efforts at deploying IT infrastructure and/or e-Government systems, is yet to develop one.

Therefore, the National Information Technology Development Agency (NITDA) whose primary mandate is to regulate and develop IT in the country as stipulated in the NITDA Act of 2007, has developed the draft Nigeria e-Government Interoperability Framework (Ne-GIF) to close the identified gap.

The Agency is presenting the draft Framework before you as our major stakeholders for inputs, comments and corrections. Most importantly, we implore you to own the Framework and ensure its smooth implementation and compliance. Developing the Framework is one thing, compliance and implementation is another.

If we all believe that Interoperability Framework is essential for Government Digital Transformation in Nigeria, I implore us to put resources together for its implementation.

It requires strong political and leadership will by MDAs and collective commitment by all stakeholders in the Public and Private sectors.

The Ne-GIF provides tools, specifications and recommendations that are based on Standards for supporting MDAs in undertaking interoperability of e-government solutions for the provision of cross-portfolio services.

My vision in NITDA is to facilitate and lead government digital transformation and ensure NITDA plays a critical role in building a digitally transformed government.

Leveraging on ICT to ensure seamless information exchange is a prerequisite to achieving ERGP objectives, Sustainable Development Goals by United Nations and attaining our desired Government Digital Transformation Agenda. We need to build capacity and ensure the right leadership is provided across MDAs.

Recently, we have been engaging MDAs and other stakeholders on different fronts.

It, however, requires concerted efforts. We can’t do it alone; we need the support and cooperation of MDAs, IT sector players, the National Assembly and other stakeholders”.

Source: TechEconomy.ng

GrassRoots.ng is on a critical mission; to objectively and honestly represent the voice of ‘grassrooters’ in International, Federal, State and Local Government fora; heralding the achievements of political and other leaders and investors alike, without discrimination. This daily, digital news publication platform serves as the leading source of up-to-date information on how people and events reflect on the global community. The pragmatic articles reflect on the life of the community people, covering news/current affairs, business, technology, culture and fashion, entertainment, sports, State, National and International issues that directly impact the locals.

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Governor Soludo’s Solution Innovation District Earns Prestigious Global Recognition at Beijing Innovation Forums

Report by ORJI ISRAEL

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Ms. Chinwe Okoli, special adviser to Prof. Charles Soludo, Anambra State Governor on Innovation and Business Incubation, receiving the award at the International Association of Science Parks (IASP) 42nd World Conference held in Beijing, China this September.

The Anambra State Government, under the visionary leadership of Prof Chukwuma Charles Soludo, as governor, has powerfully positioned the state as a leading hub for innovation in Africa, following a series of impactful presentations, engagements and a prestigious award win at two major international forums in Beijing.

Ms. Chinwe Okoli, special adviser to the Governor on Innovation and Business Incubation, represented the state at both the Triple Helix Association & CASSSP Innovation Summit and the International Association of Science Parks (IASP) 42nd World Conference held in Beijing, China this September.

Her engagements culminated in the Solution Innovation District (SID) – the flagship project of the Soludo administration – being named among the top 3 winners at the conference’s prestigious IASP Inspiring Solutions Awards 2025, a definitive validation of its transformative model.

From Global Theory to Award-Winning Local Practice

At the Triple Helix Summit, Ms. Okoli’s presentation, “The Anambra Story – From Theory to Transformation,” detailed how Governor Soludo’s vision is being executed through the Triple Helix model, strategically aligning government, academia, and industry. She showcased the SID as a practical, homegrown application of global best practices, already delivering impressive outcomes:

  • 80,000+ citizens trained in various digital skills, building a future-proof workforce and talent for technology development.
  • Dozens of new startups launched, catalyzing a new creative and digital economy.
  • Over $2 Million in ecosystem investment secured, demonstrating early international investment confidence.

Building on this momentum at the 42nd IASP World Conference, Ms. Okoli delivered a presentation titled “Bridging Continents Through Innovation: SID and the Power of International Collaboration.”

She detailed Governor Soludo’s strategy of using the SID as a gateway for global partnerships, emphasizing that tackling Africa’s digital growth and youth unemployment requires cross-border cooperation. This theme set the stage for a monumental endorsement of the Anambra model.

The IASP Inspiring Solutions Award, announced during the conference’s Gala Dinner, specifically recognized the “Anambra Digital Tribe” and its ambitious goal to train one million youths, celebrating it as a “transformational, inspiring, and impactful blueprint for building a sustainable, homegrown innovation economy”

“This award is a powerful testament to Governor Soludo’s foresight and firm commitment,” said Ms. Okoli. “His strategic investments in technology infrastructure and youth empowerment have proven that emerging economies can not only participate in but excel on the global innovation stage. Our message in Beijing was clear: Anambra is building global bridges for talent, technology, and capital, and this award confirms that the world is taking notice. Anambra is open for business and ripe for strategic investment.”

A Compelling Case for Investors and Global Partners

The back-to-back presentations in Beijing highlighted key investor-friendly attributes of the Anambra ecosystem, driven by the Governor’s policies:

A Clear, Government-Backed Vision: Anambra is the first subnational government in Nigeria to fully invest in a dedicated innovation district, turning the historic Old Government House into a 13.7-hectare hub- designed to have AI labs, robotics centers, office spaces, residences and advanced research facilities. Opportunity for investment at the district-real estate development, technology infrastructure, R&D etc are now open.

Proven Partnerships: The state has already secured collaborations with global giants like the UNDP, Meta, Microsoft, Connekt Broadband, Circum Technologies etc signposting opportunity for future partners.

Massive Talent Pipeline: The “1 Million Anambra Digital Tribe” initiative directly addresses the talent needs of the global digital economy, creating a deep pool of skilled developers, creatives, and tech entrepreneurs.

Strategic Positioning: With Africa’s digital economy projected to surge from $180 billion to $712 billion by 2050, Anambra is positioning itself as a strategic gateway and a model for market growth.

This one-two punch of influential speaking engagements and a competitive international award proves that the “Anambra Model” is not just a local initiative but a globally relevant ecosystem. It affirms to every young innovator in Anambra that their ideas have global relevance and assures international investors that the state, under Governor Soludo’s leadership, is a credible and high-potential destination for partnership and growth.

The Solution Innovation District(SID) is the flagship project of the Anambra State Government, envisioned by the Governor, Prof Chukwuma Charles Soludo, to serve as the epicenter for technology, creativity, and entrepreneurship in Southeastern Nigeria. It is designed to catalyze economic transformation through strategic partnerships, world-class infrastructure, and massive human capital development. Opportunity for investment in real estate at the district, technology infrastructure, R&D etc are now open.

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Sophos Releases State of Ransomware in Education report

97% Data Recovery in Schools Shows Progress against Ransomware, But IT Burnout Grows – Sophos

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Sophos Report Finds Education Sector Strengthening against Ransomware

Sophos, a global leader and innovator of advanced security solutions for defeating cyberattacks, has released its fifth annual Sophos State of Ransomware in Education report. 

Sophos, a global leader and innovator of advanced security solutions for defeating cyberattacks, has released its fifth annual Sophos State of Ransomware in Education report. 

The global study of 441 IT and cybersecurity leaders shows the education sector is making measurable progress in defending against ransomware, with fewer ransom payments, dramatically reduced costs, and faster recovery rates. 

Yet, these gains are accompanied by mounting pressures on IT teams, who report widespread stress, burnout, and career disruptions following attacks – nearly 40% of respondents reported dealing with anxiety.

Over the past five years, ransomware has emerged as one of the most pressing threats to education, with attacks becoming a daily occurrence. Primary and secondary institutions are seen by cybercriminals as “soft targets”, often underfunded, understaffed, and holding highly sensitive data. 

The consequences are severe: disrupted learning, strained budgets, and growing fears over student and staff privacy. Without stronger defenses, schools risk not only losing vital resources but also the trust of the communities they serve.

Indicators of Success against Ransomware

The new Sophos study demonstrates that the education sector is getting better at reacting and responding to ransomware, forcing cybercriminals to evolve their approach. 

Trending data from the Sophos study reveals an increase in attacks where adversaries attempt to extort money without encrypting data. 

Unfortunately, paying the ransom remains part of the solution for about half of all victims. 

However, the payment values are dropping significantly, and for those who have experienced data encryption in ransomware attacks, 97% were able to recover data in some way. The study found several key indicators of success against ransomware in education: 

• Stopping More Attacks: When it comes to blocking attacks before files can be encrypted, both lower and higher education institutions reported their highest success rate in four years (67% and 38% of attacks, respectively) 

• Following the Money: In the last year, ransom demands fell 73% (an average drop of $2.83M), while average payments dropped from $6M to $800K in lower education and from $4M to $463K in higher education.

• Plummeting Cost of Recovery: Outside of ransom payments, average recovery costs dropped 77% in higher education and 39% in lower education. Despite this success, lower education reported the highest recovery bill across all industries surveyed.

Gaps Still Need to be Addressed

While the education sector has made progress in limiting the impact of ransomware, serious gaps remain. In the Sophos study, 64% of victims reported missing or ineffective protection solutions; 66% cited a lack of people (either expertise or capacity) to stop attacks; and 67% admitted to having security gaps. These risks highlight the critical need for schools to focus on prevention, as cybercriminals develop new techniques, including AI-powered attacks.

Highlights from the study that shed light on the gaps that still need to be addressed include: 

• AI-powered threats: Lower education institutions reported that 22% of ransomware attacks had origins in phishing. With AI enabling more convincing emails, voice scams, and even deepfakes, schools risk becoming test grounds for emerging tactics.

• High-value data: Higher education institutions, custodians of AI research and large language model datasets, remain a prime target, with exploited vulnerabilities (35%) and security gaps the provider was not aware of (45%) as leading weaknesses that were exploited by adversaries. 

• Human toll: Every institution with encrypted data reported impacts on IT staff. Over one in four staff members took leave after an attack, nearly 40% reported heightened stress, and more than one-third felt guilt they could not prevent the breach.

“Ransomware attacks on schools are among the most disruptive and brazen crimes,” said Alexandra Rose, Director, CTU Threat Research, Sophos. “It’s encouraging to see schools getting better at responding and recovering, but the real opportunity is to stop attacks before they start. Prevention, backed by strong incident response planning and collaboration with trusted public and private partners, is essential as adversaries adopt new tactics, including AI-driven threats.” 

Holding on to the Gains 

Based on its work protecting thousands of educational institutions, Sophos experts recommend several steps to maintain momentum and prepare for evolving threats:

• Focus on Prevention: The dramatic success of lower education in stopping ransomware attacks before encryption offers a blueprint for broader public sector organizations. Organizations need to couple their detection and response efforts with preventing attacks before they compromise the organization. 

• Secure Funding: Explore new avenues such as the U.S. Federal Communications Commission’s E-Rate subsidies to strengthen networks and firewalls, and the UK’s National Cyber Security Centre initiatives, including its free cyber defence service for schools, to boost overall protection. These resources help schools both prevent and withstand attacks.

• Unify Strategies: Educational institutions should adopt coordinated approaches across sprawling IT estates to close visibility gaps and reduce risks before adversaries can exploit them.

• Relieve Staff Burden: Ransomware takes a heavy toll on IT teams. Schools can reduce pressure and extend their capabilities by partnering with trusted providers for managed detection and response (MDR) and other around-the-clock expertise.

• Strengthen Response: Even with stronger prevention, schools must be prepared to respond when incidents occur. They can recover more quickly by building robust incident response plans, running simulations to prepare for real-world scenarios, and enhancing readiness with 24/7/365 services like MDR.

Data for the State of Ransomware in Education 2025 report comes from a vendor-agnostic survey of 441 IT and cybersecurity leaders – 243 from lower education and 198 from higher education institutions hit by ransomware in the past year. 

The organizations surveyed ranged from 100 – 5,000 employees and across 17 countries. 

The survey was conducted between January and March 2025, and respondents were asked about their experience of ransomware over the previous 12 months.

Download the State of Ransomware in Education 2025 report on Sophos.com.

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Sophos Endpoint Now Integrated with Taegis MDR and XDR Strengthening Cybersecurity ROI

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Sophos, a global leader of innovative security solutions for defeating cyberattacks, today announced that Sophos Endpoint is now natively integrated and automatically included in all Taegis Extended Detection and Response (XDR) and Taegis Managed Detection and Response (MDR) subscriptions.

This milestone gives customers immediate access to combined prevention, detection, and response capabilities in a single platform, while lowering costs and simplifying operations.

The integration follows Sophos’ acquisition of Secureworks in February 2025 and represents a major milestone in combining the companies’ strengths to help customers defeat cyberattacks with a higher ROI.

Endpoint protection remains one of the most critical layers of defense against today’s cyberthreats, delivering both frontline prevention and vital telemetry for detection and response. 

With Sophos Endpoint included in all new and existing Taegis XDR and MDR subscriptions, customers can benefit from unmatched ransomware defenses and adversary mitigation capabilities that automatically deploy in the event of an attack.

The integration enables organizations to strengthen protection while lowering licensing costs, reduce management overhead through native integration, and accelerate threat mitigation with expanded response actions.

Taegis remains a fully open platform, ensuring customers continue to receive full value from their existing cybersecurity investments and maintain the freedom to use the endpoint protection solution of their choice.

This ensures that customers maximize ROI while allowing room in their budget for other cybersecurity priorities.

“Integrating Sophos Endpoint with Taegis delivers a best-in-class unified protection, detection, investigation, and response platform – while also reducing customer costs,” said Raja Patel, chief product officer at Sophos. “Too many organizations still treat endpoint protection like a commodity, and that’s exactly the mistake attackers are counting on. The reality is, not all endpoint products are built to stop today’s hands-on-keyboard attacks. Sophos Endpoint’s prevention-first capabilities, like CryptoGuard anti-ransomware protection and Adaptive Attack Protection, shut down attacks before they can escalate, which is a true game changer for enterprises managing thousands of devices. And by simplifying deployment and policy management, we’re helping organizations stay ahead of threats, lower their total cost of ownership, and maximize the return on their security investments.”

Key benefits for Taegis customers include:

  • Lower costs and improved ROI: Sophos Endpoint is now automatically included with all Taegis XDR and Taegis MDR subscriptions, eliminating the need to purchase a separate endpoint security solution.
  • Vendor choice preserved: Taegis remains an open platform, allowing organizations to continue using their preferred endpoint solution.
  • Industry-leading protection: A 16-time leader in the Gartner® Magic Quadrant™ for Endpoint Protection Platforms, Sophos Endpoint provides unmatched defense against ransomware and other advanced threats, with features such as CryptoGuard and Adaptive Attack Protection, accessible directly from the Taegis console.
  • Workflow continuity: Telemetry and detections from Sophos Endpoint are ingested into the Taegis platform, allowing customers to retain existing detection and response workflows.
  • Simplified management: Customers can download, install and manage Sophos Endpoint directly from Taegis.

To support a range of environments, customers can now choose between three deployment options for endpoint protection:

  • Sophos Endpoint: Natively integrated for comprehensive prevention, detection, and response in a single agent.
  • Non-Sophos native integrations: Telemetry ingestion ensures full visibility from products such as CrowdStrike, Microsoft Defender, SentinelOne and Carbon Black by Broadcom.
  • Other non-Sophos endpoint security solutions: Supported through a detection only sensor deployment option.

“This integration expands the value and flexibility we deliver to customers and partners,” said Chris Bell, senior vice president of Global Channel, Alliances and Corporate Development at Sophos. “By including Sophos Endpoint in Taegis, organizations gain stronger protection, reduced costs and simplified operations. For partners, it creates new opportunities to help customers consolidate tools, drive renewals and expand enterprise relationships.”

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