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Exchange of info among MDAs crucial to public service transformation- Pantami

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It is an obvious fact that applying information technology (IT) for governance holds tremendous potential to improve the way governments deliver public services.

But, the National Information Technology Development Agency (NITDA) is worried over the Ministries, Departments and Agencies’ (MDAs) approach to e-government which has been in silos.  

NITDA’s DG, Dr. Isa Pantami, stated the Agency’s position at Stakeholders’ Engagement on Nigeria e-Government Interoperability Framework (Ne-GIF), held in Abuja on Tuesday.

He said, it is worthy to note that seamless exchange of Information between various MDAs’ IT infrastructure and applications is critical to cross-portfolio service delivery and public service transformation.

However, NITDA is committed to change the narrative by working closely with stakeholders to remove existing barriers caused by silo deployment of IT solutions. The barriers have made information sharing a nightmare among MDAs.

NITDA was established in 2001 to implement National Information Technology Policy, give effect to provisions of the NITDA Act, 2007 and coordinate general IT development and regulation in the country.

 

Pantami’s message at the occasion:

“We recognize the enormity of the responsibilities placed on the Agency as well as the possibilities of IT or e-Government as a development resource for achieving socio-economic transformation. e-Government and ICT tools can among other things, cut down the cost of governance, improve national economic growth; enhance access and quality of services as well as render public agencies more transparent and accountable.

Accordingly, at this information age, going digital for any government is the optimal route to attain Sustainable Development Goals (SDGs). 

Nigeria as a developing country has her own share of good experience of e-Government or ICT adoption for streamlining and improving governance. Such good initiatives where Nigeria has recorded success in using ICT to drive government policies include Treasury Single Account (TSA), Integrated Personnel Payroll Information System (IPPIS), Government Information Financial Management Information System (GIFMIS), Bank Verification Number (BVN), e-Taxation,  e-passport, e-wallet for farmers among others.

The implementation of TSA and IPPIS/BVN saves Nigeria N4.7 Billion and N20 Billion respectively every month and assist in the elimination of ghost workers in various MDAs.

However, the Nigerian government is becoming more complex and wide-reaching than ever before and citizens believe and expect that public services must be delivered effectively and at speed.

Silo e-Government systems would not help Government deliver public services efficiently.  Advanced phases of service innovation cannot be achieved without integrating many back-office functions.

For instance, registering a Limited by Guarantee Company in Nigeria requires visit to at least three institutions: CAC, FIRS, and Attorney General of the Federation physically and/or through their portals.

This is inefficient, inconvenient, time consuming and makes citizens pay more. Through robust e-Government applications, I t is possible to make the transactions and get the service delivered on a single portal.

Citizen-centered service delivery involves breaking up silos, integrating across agencies, innovating new ways of doing business, and creating a service-focused culture.

It has been proven that one of the strategic directions for e-government is to adopt a Whole-of-Government (WoG) approach for deriving expected value from IT. WoG involves back-end offices re-engineering, consolidation and integration of business processes across government agencies to deliver effective and consolidated services through the front-end offices at an affordable cost.

WoG is a deliberate path to attain Government Digital Transformation (GDT) we desire. GDT views Government as an entity by promoting the idea of ONE GOVERNMENT but still respect individual MDA’s mandates while providing government digital services.

Fundamentally, e-Government or digital service delivery has three models or approaches: Government-to-Government (G2G), Government-to-Business (G2B) and Government-to-Citizens (G2C). Transforming G2G is the foundation for providing efficient digital services. It enables and drives the other delivery models.

However, the workability of any G2G is determined by the level of IT systems integration and standardization considering the social, institutional, legal, economic and political systems of a particular country.

The main difficulty in achieving advanced G2G is the interoperability requirements of IT systems of various government agencies. For instance, compliance with Executive Order 001 requires advanced G2G. A provision in the Executive Order 001 stipulates that “an MDA that requires input documentation, requirements or conditions from another MDA in order to deliver products and services on applications within the originating MDA’s remit or mandate, including permits, licenses, waivers, tax documentation, filings and approvals shall only request a photocopy or other prima facie proof from the applicant.

It shall be the responsibility of the originating MDA to seek verification or certification directly from the issuing MDA”.

How can this happen seamlessly when information is not digitally shared in an efficient manner between MDAs that are involved. This requires advanced G2G to provide the needed services to businesses and citizens.

The Government Digital Transformation Agenda led the Management under my leadership to come up with a Strategic Road Map based on seven-point focus areas: Capacity Building, IT Regulation, Digital Job Creation, Government Digital Service Promotion, Local Content Development and Promotion, Cyber Security and Digital Inclusion.

At least five of these focus areas are geared towards Government Digital Transformation. They are capacity building, government digital services promotion, cybersecurity, IT regulation and local content development and promotion.

Specifically, Government Digital Service Promotion and IT Regulation are targeted at transforming the way government provides digital services thereby making GDT a reality.

This has informed our decision to set up a dedicated department- e-Government Development and Regulation to champion the cause of Government Digital Transformation.

The department has an endorsed Strategy as a guide and template towards achieving the desired GDT. The Strategy is a by-product of the Agency’s Strategic Road Map and Ne-GIF is a critical component of GDT agenda. 

Our national peculiarities in terms of multi-tribal society, population, huge demand for accessible public services, new challenges of agitations, security and terrorism among others demand integrated services and collaborative governance.

Moreover, the legitimacy of any government, in this age of knowledge economy and information society, requires full-scale inclusion, participation and co-creation of customized and personalized services for citizens. All these necessitate the shift from a silo-based to a cross-portfolio service delivery approach by Ministries, Departments and Agencies (MDAs).

The shift necessitates integrated policies and programs, collaborative and collective responses to social problems, promotion of shared infrastructure and applications as well as the need to leverage on comparative advantages of various agencies in order to maximize value from e-Government investments.

As mentioned earlier, Ne-GIF is a critical enabler for cross-portfolio services, WoG and GDT agenda.

Way forward

To achieve the needed integration preached by WoG principles, there is a need for a framework that guarantees interoperability of IT infrastructure and applications.

Regrettably, Nigeria, with all her efforts at deploying IT infrastructure and/or e-Government systems, is yet to develop one.

Therefore, the National Information Technology Development Agency (NITDA) whose primary mandate is to regulate and develop IT in the country as stipulated in the NITDA Act of 2007, has developed the draft Nigeria e-Government Interoperability Framework (Ne-GIF) to close the identified gap.

The Agency is presenting the draft Framework before you as our major stakeholders for inputs, comments and corrections. Most importantly, we implore you to own the Framework and ensure its smooth implementation and compliance. Developing the Framework is one thing, compliance and implementation is another.

If we all believe that Interoperability Framework is essential for Government Digital Transformation in Nigeria, I implore us to put resources together for its implementation.

It requires strong political and leadership will by MDAs and collective commitment by all stakeholders in the Public and Private sectors.

The Ne-GIF provides tools, specifications and recommendations that are based on Standards for supporting MDAs in undertaking interoperability of e-government solutions for the provision of cross-portfolio services.

My vision in NITDA is to facilitate and lead government digital transformation and ensure NITDA plays a critical role in building a digitally transformed government.

Leveraging on ICT to ensure seamless information exchange is a prerequisite to achieving ERGP objectives, Sustainable Development Goals by United Nations and attaining our desired Government Digital Transformation Agenda. We need to build capacity and ensure the right leadership is provided across MDAs.

Recently, we have been engaging MDAs and other stakeholders on different fronts.

It, however, requires concerted efforts. We can’t do it alone; we need the support and cooperation of MDAs, IT sector players, the National Assembly and other stakeholders”.

Source: TechEconomy.ng

GrassRoots.ng is on a critical mission; to objectively and honestly represent the voice of ‘grassrooters’ in International, Federal, State and Local Government fora; heralding the achievements of political and other leaders and investors alike, without discrimination. This daily, digital news publication platform serves as the leading source of up-to-date information on how people and events reflect on the global community. The pragmatic articles reflect on the life of the community people, covering news/current affairs, business, technology, culture and fashion, entertainment, sports, State, National and International issues that directly impact the locals.

GRTech

Tips to Stay Secure during Black Friday & Cyber Monday

Sophos Special edition

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Sophos Cyber Monday

With Black Friday and Cyber Monday around the corner, we’re entering a high-risk period for cybersecurity.

A recent Sophos report highlights that malicious emails were the second most common root cause of ransomware attacks in critical sectors, responsible for 25% of cases.
During peak shopping days, this threat intensifies.

Here’s what happens: with the surge in online deals, more employees may be shopping from their work computers, feeling that Cyber Monday is a legitimate time to do so.

This increases the risk of them clicking more freely and potentially exposing the organization to malicious links or phishing attacks.
 
To keep your organization safe, encourage your team to follow these simple tips:
• Use an ad blocker – Advertisements are not only tracking your every movement and collecting enough information on your habits to make the FBI blush, but they are also a major source of malicious links and deceptive content on the internet. Not only is your browsing safer, but also faster and uses less bandwidth. Two of our favorites are uBlock Origin and Ghostery.
• Use private browsing or incognito mode – To prevent your shopping habits and interests from following you around from site to site (and potentially revealing what gifts you might be purchasing to others using your device, bonus!), you should enable private browsing (Firefox) or incognito mode (Chrome). This will block tracking cookies and help the internet forget your travels as the waves wash away your footprints in the sand.
• Make your browser “privacy smart” – The Electronic Frontier Foundation (EFF) provides a browser extension called Privacy Badger designed to automatically make all the right choices around browsing whilst maintaining our privacy and blocking invisible trackers.
• Avoid using one account on multiple services – When logging into an e-commerce site it is often tempting to use the “Sign in with Facebook” or “Sign in with Google” button. While it takes a few more minutes to create a new login, it will provide more privacy as you are not sharing all of the sites you shop at with these tech giants.
• Use guest login when available – In addition to letting you use an account from other websites, many have an option to use a guest login rather than creating a new account. This is a great option if you don’t expect to need technical support or to do business on a recurring basis. Fewer passwords, fewer personal details, fewer problems if they get hacked.
• Don’t save card details – Many e-commerce sites will default to storing your credit card information in your profile for your “convenience” (or their hope you’ll shop there again). They can’t lose what they don’t have, so tell them not to store your credit card unless it is absolutely necessary.
• Use temporary card numbers – Many financial institutions now offer temporary or one-time use credit card numbers. You can open the app on your phone or in your browser and get a single-use disposable credit card number preventing card fraud and tracking when merchants share card processors. Sometimes you’re even able to specify a card limit per temporary number to further protect your account.
• Use credit, not debit – All of us need to be wary of overspending during the holidays, but it is best to leave the debit card at home. Credit cards offer significantly more protection against online fraud, and you are in the power position in a dispute. You can simply not pay your bill while disputing the charge, rather than having criminals directly drain your bank account of your hard-earned cash.
• Beware of direct messages via social media/chat apps – With modern generative AI technology it is almost trivial to create an entire fake online store and lure people to share their personal information and payment data with you. It’s safest to shop at established sites or those personally recommended to you by friends and family. Many unsolicited messages lead to data collection or theft.
• Don’t click deals in email that look too good to be true or are from businesses you don’t have accounts from – these could be phishing emails hoping to bait you into clicking links to bogus, malicious web sites.
 
This season, small steps can make a big difference in protecting against cyber threats.

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GRTech

It’s Cybersecurity Awareness Month and Sophos has Some Tips for You!

In the mood of Cybersecurity Awareness Month, Christopher Budd, Director Sophos X-Ops, has compiled some tips for staying secure online.

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Christopher Budd - Sophos
Christopher Budd - Sophos
Sophos Cybersecurity Awareness Month
Sophos Cybersecurity Awareness Month

Cybersecurity Pro Tips:

  • Face Scans and Fingerprints are Safer Than Passcodes: Use features like Face ID or fingerprint scans for your devices as much as possible. These are safer than passcodes and devices have good built-in protections for this sensitive information.
  • Use Multi-Factor Authentication: Use multi-factor authentication (MFA) whenever possible. This gives an important extra layer of security that makes it harder for cybercriminals to access your accounts. If you can’t use something more secure like secure authenticator applications or physical hardware security keys, use your phone number — it’s safer than using nothing. If you use MFA for only one thing, use it for your email: that’s what attackers want the most.
  • Think Before You Share Publicly: Think twice before sharing any information publicly –cybercriminals can use it to access your accounts or to convince someone that they’re you.
    • Think about those cute surveys on Facebook with questions about your first car, city you were born in: these are the same kinds of info cybercriminals can use to pretend they’re you and log into and take over your accounts.
  • You Don’t Always Need (to keep)  the App: Don’t feel pressured to download an app every time: you can often use the service’s website just as well. Apps collect much more data than websites, including your location, your contact list and other info you might not want to share.If you do download an app, think about deleting it when you’re done using it: you can always reinstall it next time you need it.
  • Apps from app stores and websites that aren’t the official big names ones like Google Play, Apple’s App Store, Samsung’s Galaxy Store can be very risky. The official stores have security and privacy standards that can identify malicious activity. Always stick to official sources for downloading apps or, if they’re not on the official app stores, download the app from the developer’s official website or use the app’s web version.
  • Be On Your Guard for Unexpected Emails and Text Messages: Phishing continues to be one of the most effective tactics cybercriminals use to compromise consumers. If you get an unexpected email or text message, ignore it or at least don’t interact with it (don’t open attachments, don’t click on links). If you think it might be legitimate, reach out directly to who you think sent it and check with them.
  • Question Urgency in Emails and Calls: Cybercriminals use urgency to get you to let your guard down and make bad decisions. If someone contacts you saying they’re from a trusted organization like the IRS, police or your bank and need you to take action quickly or something bad will happen, stop and question it. Go to the trusted source like the number on the back of your credit card to independently validate the request.
  • Practice Good Password Security: Every account should have its own unique complex password. A strong password is at least 12 characters long with a mix of numbers, upper- and lower-case letters, and punctuation characters. Passwords should not be based on any personal information, and the best ones use a phrase rather than single words. If these passwords are too tough to juggle, try a password manager to stay organized.
  • Keep Everything Updated and Run Security Tools. Make sure all your apps and devices are always fully updated. Be sure to have some sort of security software on all of your phones and computers (even if you have a Mac).
  • Get Rid of End-of-Life Devices and Software: Everything from operating systems to services to Wi-Fi routers “go stale” and must be replaced eventually. For example, it might surprise you, but your internet router is typically only supported with patches and updates for a few years after you get it. Attackers love out-of-date devices. When something is “out of support” it’s stale: get rid of it and replace it with something fresh.
  • Back Up Your Data: While ransomware groups are mostly after businesses that can pay higher ransoms, they still go after people at home. It’s still important to have your data backed up so that you don’t have to consider paying a ransom.

Put Your Mind at Ease Regarding These Cybersecurity Concerns

Part of staying secure requires being able to filter out the noise and prioritize the security actions that matter. Here are things notto worry about. Focus your energy on real risks, not exaggerated threats.

  • Public Wi-Fi is Safer Than You Think: Contrary to outdated advice, public Wi-Fi is generally safe due to encryption used by most websites and apps. Use it freely at airports or coffee shops, but avoid sensitive activities.
  • Beware of Fearmongering Around New Tech Features: Not every new technology is as risky as it’s made out to be. For example, Apple’s NameDrop feature is generally safe and requires specific conditions to function. However, if you’re concerned, you can easily turn it off in settings.

Stop Stressing Over Public Chargers: The risk of “juice jacking” (data theft from public chargers) is extremely low. Don’t worry about using public phone chargers — just focus on real, more prevalent threats.

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GRTech

eSocialMint (eSM)) Wants to Disrupt Virtual Interactions

Reporter: Sandra Ani

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Unveiling of eSocialMint app

eSocialMint Inc., a tech startup based in Houston, is hoping to revolutionize social and professional events with its innovative new app.

Scheduled for launch in Nigeria at the end of the year, eSocialMint (eSM) offers a comprehensive platform that integrates features from popular apps like Facebook, TikTok, Zoom, WhatsApp, and Snapchat.

Designed to transform how events are conducted and experienced, eSM combines social media technology with advanced features such as virtual hologram technology.

Developed by IT architect Fisayo Olamigoke, eSM is available on both web and mobile devices. It offers a range of functionalities, including team events, social events, advertising, an eStore, and the unique “eSprayMe” feature.

This feature allows users to virtually spray money at events, replicating a popular Nigerian cultural practice while adhering to legal regulations.

Targeted at professionals, personal users, public institutions, and governmental bodies, eSM aims to save time and money by reducing the need for physical travel. With its cutting-edge technology and user-friendly interface, eSocialMint is poised to redefine the future of virtual interactions.

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