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Exchange of info among MDAs crucial to public service transformation- Pantami

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It is an obvious fact that applying information technology (IT) for governance holds tremendous potential to improve the way governments deliver public services.

But, the National Information Technology Development Agency (NITDA) is worried over the Ministries, Departments and Agencies’ (MDAs) approach to e-government which has been in silos.  

NITDA’s DG, Dr. Isa Pantami, stated the Agency’s position at Stakeholders’ Engagement on Nigeria e-Government Interoperability Framework (Ne-GIF), held in Abuja on Tuesday.

He said, it is worthy to note that seamless exchange of Information between various MDAs’ IT infrastructure and applications is critical to cross-portfolio service delivery and public service transformation.

However, NITDA is committed to change the narrative by working closely with stakeholders to remove existing barriers caused by silo deployment of IT solutions. The barriers have made information sharing a nightmare among MDAs.

NITDA was established in 2001 to implement National Information Technology Policy, give effect to provisions of the NITDA Act, 2007 and coordinate general IT development and regulation in the country.

 

Pantami’s message at the occasion:

“We recognize the enormity of the responsibilities placed on the Agency as well as the possibilities of IT or e-Government as a development resource for achieving socio-economic transformation. e-Government and ICT tools can among other things, cut down the cost of governance, improve national economic growth; enhance access and quality of services as well as render public agencies more transparent and accountable.

Accordingly, at this information age, going digital for any government is the optimal route to attain Sustainable Development Goals (SDGs). 

Nigeria as a developing country has her own share of good experience of e-Government or ICT adoption for streamlining and improving governance. Such good initiatives where Nigeria has recorded success in using ICT to drive government policies include Treasury Single Account (TSA), Integrated Personnel Payroll Information System (IPPIS), Government Information Financial Management Information System (GIFMIS), Bank Verification Number (BVN), e-Taxation,  e-passport, e-wallet for farmers among others.

The implementation of TSA and IPPIS/BVN saves Nigeria N4.7 Billion and N20 Billion respectively every month and assist in the elimination of ghost workers in various MDAs.

However, the Nigerian government is becoming more complex and wide-reaching than ever before and citizens believe and expect that public services must be delivered effectively and at speed.

Silo e-Government systems would not help Government deliver public services efficiently.  Advanced phases of service innovation cannot be achieved without integrating many back-office functions.

For instance, registering a Limited by Guarantee Company in Nigeria requires visit to at least three institutions: CAC, FIRS, and Attorney General of the Federation physically and/or through their portals.

This is inefficient, inconvenient, time consuming and makes citizens pay more. Through robust e-Government applications, I t is possible to make the transactions and get the service delivered on a single portal.

Citizen-centered service delivery involves breaking up silos, integrating across agencies, innovating new ways of doing business, and creating a service-focused culture.

It has been proven that one of the strategic directions for e-government is to adopt a Whole-of-Government (WoG) approach for deriving expected value from IT. WoG involves back-end offices re-engineering, consolidation and integration of business processes across government agencies to deliver effective and consolidated services through the front-end offices at an affordable cost.

WoG is a deliberate path to attain Government Digital Transformation (GDT) we desire. GDT views Government as an entity by promoting the idea of ONE GOVERNMENT but still respect individual MDA’s mandates while providing government digital services.

Fundamentally, e-Government or digital service delivery has three models or approaches: Government-to-Government (G2G), Government-to-Business (G2B) and Government-to-Citizens (G2C). Transforming G2G is the foundation for providing efficient digital services. It enables and drives the other delivery models.

However, the workability of any G2G is determined by the level of IT systems integration and standardization considering the social, institutional, legal, economic and political systems of a particular country.

The main difficulty in achieving advanced G2G is the interoperability requirements of IT systems of various government agencies. For instance, compliance with Executive Order 001 requires advanced G2G. A provision in the Executive Order 001 stipulates that “an MDA that requires input documentation, requirements or conditions from another MDA in order to deliver products and services on applications within the originating MDA’s remit or mandate, including permits, licenses, waivers, tax documentation, filings and approvals shall only request a photocopy or other prima facie proof from the applicant.

It shall be the responsibility of the originating MDA to seek verification or certification directly from the issuing MDA”.

How can this happen seamlessly when information is not digitally shared in an efficient manner between MDAs that are involved. This requires advanced G2G to provide the needed services to businesses and citizens.

The Government Digital Transformation Agenda led the Management under my leadership to come up with a Strategic Road Map based on seven-point focus areas: Capacity Building, IT Regulation, Digital Job Creation, Government Digital Service Promotion, Local Content Development and Promotion, Cyber Security and Digital Inclusion.

At least five of these focus areas are geared towards Government Digital Transformation. They are capacity building, government digital services promotion, cybersecurity, IT regulation and local content development and promotion.

Specifically, Government Digital Service Promotion and IT Regulation are targeted at transforming the way government provides digital services thereby making GDT a reality.

This has informed our decision to set up a dedicated department- e-Government Development and Regulation to champion the cause of Government Digital Transformation.

The department has an endorsed Strategy as a guide and template towards achieving the desired GDT. The Strategy is a by-product of the Agency’s Strategic Road Map and Ne-GIF is a critical component of GDT agenda. 

Our national peculiarities in terms of multi-tribal society, population, huge demand for accessible public services, new challenges of agitations, security and terrorism among others demand integrated services and collaborative governance.

Moreover, the legitimacy of any government, in this age of knowledge economy and information society, requires full-scale inclusion, participation and co-creation of customized and personalized services for citizens. All these necessitate the shift from a silo-based to a cross-portfolio service delivery approach by Ministries, Departments and Agencies (MDAs).

The shift necessitates integrated policies and programs, collaborative and collective responses to social problems, promotion of shared infrastructure and applications as well as the need to leverage on comparative advantages of various agencies in order to maximize value from e-Government investments.

As mentioned earlier, Ne-GIF is a critical enabler for cross-portfolio services, WoG and GDT agenda.

Way forward

To achieve the needed integration preached by WoG principles, there is a need for a framework that guarantees interoperability of IT infrastructure and applications.

Regrettably, Nigeria, with all her efforts at deploying IT infrastructure and/or e-Government systems, is yet to develop one.

Therefore, the National Information Technology Development Agency (NITDA) whose primary mandate is to regulate and develop IT in the country as stipulated in the NITDA Act of 2007, has developed the draft Nigeria e-Government Interoperability Framework (Ne-GIF) to close the identified gap.

The Agency is presenting the draft Framework before you as our major stakeholders for inputs, comments and corrections. Most importantly, we implore you to own the Framework and ensure its smooth implementation and compliance. Developing the Framework is one thing, compliance and implementation is another.

If we all believe that Interoperability Framework is essential for Government Digital Transformation in Nigeria, I implore us to put resources together for its implementation.

It requires strong political and leadership will by MDAs and collective commitment by all stakeholders in the Public and Private sectors.

The Ne-GIF provides tools, specifications and recommendations that are based on Standards for supporting MDAs in undertaking interoperability of e-government solutions for the provision of cross-portfolio services.

My vision in NITDA is to facilitate and lead government digital transformation and ensure NITDA plays a critical role in building a digitally transformed government.

Leveraging on ICT to ensure seamless information exchange is a prerequisite to achieving ERGP objectives, Sustainable Development Goals by United Nations and attaining our desired Government Digital Transformation Agenda. We need to build capacity and ensure the right leadership is provided across MDAs.

Recently, we have been engaging MDAs and other stakeholders on different fronts.

It, however, requires concerted efforts. We can’t do it alone; we need the support and cooperation of MDAs, IT sector players, the National Assembly and other stakeholders”.

Source: TechEconomy.ng

GrassRoots.ng is on a critical mission; to objectively and honestly represent the voice of ‘grassrooters’ in International, Federal, State and Local Government fora; heralding the achievements of political and other leaders and investors alike, without discrimination. This daily, digital news publication platform serves as the leading source of up-to-date information on how people and events reflect on the global community. The pragmatic articles reflect on the life of the community people, covering news/current affairs, business, technology, culture and fashion, entertainment, sports, State, National and International issues that directly impact the locals.

GRTech

Refurbished tech: Making a smart choice for a greener future

By Qrent Managing Executive Kwirirai Rukowo

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Kwirirai Rukowo + Refurbished Tech
Kwirirai Rukowo

Consumers and businesses are constantly striving for the latest and greatest technology. However, behind the pursuit of cutting-edge devices lies a significant environmental toll – one that often goes unnoticed. The production of new technology requires vast amounts of natural resources, energy, and labour, contributing to both environmental degradation and significant carbon emissions.

With concerns about sustainability at an all-time high, companies are now looking for ways to reduce their environmental impact without compromising on performance or innovation. Refurbished tech, such as the solutions offered by Qrent, presents an effective, affordable, and eco-friendly alternative.

The refurbished computers and laptops market is set for remarkable expansion, driven by both cost-effectiveness and a growing commitment to sustainability. According to Credence Research, the market is projected to surge from USD 17,856.6 million in 2024 to USD 39,405 million by 2032, achieving a compound annual growth rate (CAGR) of 10.4% during the forecast period.

This growth underlines the increasing adoption of refurbished IT equipment by businesses, educational institutions, and individual consumers as they seek to balance performance with environmental responsibility. The rising trend not only helps organisations reduce capital expenditures but also supports circular economy initiatives by extending the lifecycle of electronic products

As businesses face increasing pressure to meet environmental, social, and governance (ESG) goals, refurbished tech is fast becoming a preferred choice for companies looking to cut costs while reducing their carbon footprints.

At Qrent, businesses can access high-quality, refurbished IT equipment that meets the demands of modern enterprises while simultaneously supporting sustainability initiatives. The company provides a range of refurbished devices including computers, laptops, and servers, ensuring that businesses can operate efficiently while minimising their environmental impact.

These devices are thoroughly tested and restored to like-new condition, offering the same reliability and performance as their brand-new counterparts but with a fraction of the carbon footprint.

Refurbished tech and the circular economy

The transition to a circular economy – a system that emphasises reusing, recycling, and remanufacturing – has become a critical strategy in tackling the world’s waste crisis. The electronics industry is one of the largest contributors to this crisis, with e-waste being the fastest-growing waste stream globally.

By choosing refurbished technology from Qrent, businesses contribute directly to the circular economy. When companies choose to refurbish and extend the lifecycle of their IT devices, they prevent valuable resources from ending up in landfills and reduce the demand for new products, thereby conserving raw materials and decreasing pollution.

Qrent’s refurbishment process includes the responsible recycling of old components and ensures that all equipment is brought back to life in an eco-friendly manner. This not only helps in reducing waste but also plays a significant role in limiting the environmental impact of tech manufacturing.

Embracing circular economy strategies not only prolongs the lifespan of IT assets but also significantly cuts down the need for new manufacturing – thereby reducing carbon emissions. The 2024 Forrester Report on The Circular Economy & Sustainable Manufacturing reveals that a substantial share of firms are already reaping sustainability benefits: 38% have adopted innovative delivery and fulfilment options that minimise waste, 32% are improving waste management practices, and 28% are focusing on more efficient material sourcing.

By opting for refurbished technology, companies can leverage these practices to lower reliance on virgin materials and the high emissions associated with producing new devices, marking a crucial step toward a greener, more sustainable IT procurement model.

Attaining your sustainability goals

Qrent provides businesses with sustainable IT solutions. The company not only supplies refurbished technology but also offers a comprehensive range of services that include equipment leasing, IT asset management, and secure data destruction. Businesses can now gain access to a scalable solution that meets their IT needs while simultaneously supporting their ESG initiatives.

The company’s commitment to reducing e-waste is evident in its emphasis on responsible recycling and disposal practices. When companies dispose their old IT equipment with Qrent through their IT Asset Disposal Solution, they can be confident that their devices will be decommissioned properly and reused, ensuring that valuable materials like metals, plastics, and glass are recovered and re-entered into the manufacturing cycle.

This process prevents toxic substances from polluting the environment and ensures that e-waste is managed in a safe, responsible manner.

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Anambra State Government Launches SolutionLens to Drive Transparency and Citizen Engagement

Reporter: SANDRA ANI

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SolutionLens launch
Officials at the SolutionLens launch

In a bold step towards deepening transparency, accountability, and citizen participation in governance, the Anambra State Government has officially launched SolutionLens, a tech-driven platform designed to track government projects and strengthen engagement between citizens and the state.

The launch event, which was held on Thursday 15th May, 2025 at the SID  Building in Awka, brought together key stakeholders, including government officials, civil society groups, community representatives, development partners, and the media.

The platform was developed through a collaborative effort by the Ministry of Budget and Economic Planning, the Ministry of Information, and the Anambra State ICT Agency.

Representing the Governor, Mrs. Chiamaka Nnake, the commissioner for Budget and Economic Planning, described SolutionLens as “OGP made easy and a democratic tool.” She emphasized its value in planning, budgeting, and fostering investor confidence, thanks to its community-based feedback mechanisms.

In her welcome remarks, Mrs. Ogochukwu Orji, the State Coordinator of the Open Government Partnership (OGP), noted that SolutionLens is “built to shine a light on public projects and empower citizens to ask questions, hold government accountable, and ensure our shared resources are used for the common good.”

Key features of the platform include:

  • A centralized digital hub for government projects
  • Interactive maps and a user-friendly interface
  • A live chat feature to connect citizens directly with MDAs

Speaking during the event, Dr. Law Mefor affirmed that the platform will help Ndi Anambra “access real-time information on what government is doing,” while CFA highlighted its ability to “capture and preserve moments,” underscoring the value of technology in governance.

SolutionLens launch
Government officials present at the SolutionLens launch

One of the key highlights of the launch was a live demonstration of the SolutionLens platform, followed by the formal inauguration of MDA focal persons who will serve as key liaison officers in ensuring the platform remains updated and responsive.

Participants at the launch commended Governor Charles Chukwuma Soludo, for this forward-thinking initiative, describing SolutionLens as a game-changer in how government connects with its people.

As part of its next steps, the government urged all citizens to actively engage with the platform and help spread awareness. This, they emphasized, will not only benefit Ndi Anambra today but safeguard the integrity and prosperity of the state for generations to come.

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Nigeria’s Biggest Tech Conference Opens in Enugu

Minister Bosun: I’ve never seen anything so big | Mbah: We’re driven by the knowledge that the future is technology, reports SANDRA ANI

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Enugu Tech Festival
L-R: Minister of Youth Development, Ayodele Olawande; Minister of Communications, Innovation, and Digital Economy, Dr. Bosun Tjinani; and the Governor of Enugu State, Dr. Peter Mbah, during the opening of the 2025 Enugu Tech Festival at the International Conference Centre, Enugu, Wednesday.

The 2025 Enugu Tech Festival being organised by the Enugu State Government kicked off on Wednesday with the Minister of Communications, Innovation, and Digital Economy, Dr. Bosun Tijani, describing it as the biggest technology conference that has ever happened in Nigeria.

Tijani said the Tech Festival, which attracted thousands of youths from within and outside the state, was a major leap for Nigeria’s determination to build a robust digital economy, noting that Enugu State under Governor Peter Mbah, had moved from policy to progress to lead the tech revolution in Nigeria.

This was even as Governor Peter Mbah urged the youths to embrace technology, insisting that the future is technology.

Speaking, the Minister said that the Tech Festival, tagged Coal to Code, fitted into the agenda and activities of the Federal Ministry of Communications, Innovation and Digital Economy, having recognised that the future of digital economy in Nigeria would not only be built in Abuja, but would instead be co-created across all states.

“Enugu is showing how this should and will be done. I have never, never been to a conference on technology in Nigeria that is this big. I founded the first technology hub in Nigeria, the very first in Nigeria. So, I know a thing or two when technology people gather. I can assure you that today, you are part of history because we have never seen anything this big in Nigeria before.

“There is something powerful about your state: the energy, the ambition, the possibilities. Just two years ago, only a few people could imagine this kind of tech momentum. But today, Enugu has not just imagined, Enugu is building it. Under two years, we have seen investment in digital infrastructure, and the innovation ecosystem of the state.

“What is happening today in Enugu is part of something bigger. We are now witnessing a generational rise, not one where people complain and protest, but one where creativity is used to shape the future. Not just with passion, but with precision,” he stated.

While commending the participants for rising to “create the kind of Nigeria the world will pay attention to,” Tijani called for collaboration, commitment, and hard work by all stakeholders to make it happen.

“Progress is not automatic, but needs all of us. It needs the government to continue to be brave. It needs the private sector to invest deeper. It needs mentors, builders, teachers, and it needs leaders,” he concluded.

Speaking, Governor Mbah, while highlighting how his administration had invested in technology to dramatically revolutionise security, land administration, education, among others, noted that the Enugu Tech Festival was part of his government’s wider efforts to build the youth of the state into wealth creators and highly sought-after workforce of tomorrow’s workplace.

“The power of technology and innovation and what we can accomplish is something that I want the youths to be mindful of. If you look at the way things are being done in the world today, we are now talking about an era where people just sit down with great ideas, create platforms where they begin to essentially benefit from that platform.

“An example is the Uber that came and disrupted the city taxi without owning a key. Today, they provide by far the largest traffic just by creating a platform. You can extend that to Airbnb. Without owning a key, these guys have disrupted the business of those who own several brick and mortar houses. You can also extend that to Tesla. That is the power of technology. This shows essentially that technology is where the future is,” he emphasised.

In his remark, the Commissioner for Innovation, Science and Technology, Dr. Lawrence Ezeh, said the Enugu Tech Festival, which would now become an annual event, underscored a paradigm shift from the old Enugu known for coal to one that has become a rising force in Nigeria’s tech-driven future, a beacon of innovation, intellectual capital, digital enterprise, and endless possibilities.

“For decades, our identity was built on coal, a resource that powered Nigeria’s industrial rise. But today, we stand in a different kind of power—the power of knowledge, innovation, and technology,” he stated.

Also at the event were the Minister of Youth Development, Ayodele Olawande; Speaker, Enugu State House of Assembly, Hon. Uchenna Ugwu; former Minister of Science and Technology, Prof. Barth Nnaji; Chairman of Zinox Technical, Leo Stan Ejeh; and the Group Managing Director, Afrinvest, Dr. Ike Chioke, among a host of others.

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