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U.S., North Korea sign historic pact as Nigeria hails summit

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United States President Donald Trump and North Korea Leader Kim Jong Un yesterday signed an agreement after talks in Singapore which marked the first time a sitting U.S. president had met a North Korean leader.

The two leaders, who in 2017 exchanged threats of war with one another – agreed to the “complete denuclearisation of the Korean Peninsula” in a joint agreement, with the U.S. promising to provide “security guarantees” to North Korea in return.

A joint statement signed at the end of the summit, gave few details on how either goal would be achieved but Trump fleshed out some details at a news conference.

“President Trump committed to provide security guarantees to the DPRK and Chairman Kim Jong Un reaffirmed his firm and unwavering commitment to complete denuclearisation of the Korean Peninsula,” they said.

Trump said he expected the denuclearisation process to start “very, very quickly”. U.S. Secretary of State Mike Pompeo and North Korean officials would hold follow-up negotiations “at the earliest possible date”, the statement said.

Trump told the news conference that the process would be verified, and that the verification “will involve having a lot of people in North Korea”.

He also said Kim had told him North Korea was destroying a major engine-testing site used for missiles, but maintained international sanctions on Pyongyang would stay in place for now.

Trump said joint military exercises with South Korea would be halted. He said the move would save Washington a tremendous amount of money and would not be revived “unless and until we see the future negotiation is not going along like it should”.

“Some things were agreed and not reflected in the agreement,” Trump said.

Kim earlier said the two leaders had a historic meeting “and decided to leave the past behind. The world will see a major change.”

However, several political analysts said the summit had yielded symbolic, rather than tangible, results.

“It is unclear if further negotiations will lead to the end goal of denuclearisation,” said Anthony Ruggiero, senior fellow of Washington’s Foundation for Defense of Democracies think tank. “This looks like a restatement of where we left negotiations more than 10 years ago and not a major step forward.”

The document made no mention of the sanctions and nor was there any reference to finally signing a peace treaty. North Korea and the United States were on opposite sides in the 1950 to 1853 Korean War and are technically still combatants, as the conflict, in which millions of people died, was concluded only with a truce.

But the joint statement did say the two sides had agreed to recover the remains of prisoners of war and those missing in action so that they could be repatriated.

China, the third party to the truce, said it hoped North Korea and the United States could reach a basic consensus on denuclearisation.

“At the same time, there needs to be a peace mechanism for the peninsula to resolve North Korea’s reasonable security concerns,” China’s top diplomat, state councillor Wang Yi, told reporters in Beijing.

Russia’s deputy foreign minister said the Kremlin had a positive assessment of the summit but “the devil is in the details”, the Tass news agency reported.

If the summit does lead to a lasting detente, it could fundamentally change the security landscape of Northeast Asia, just as former U.S. President Richard Nixon visit to China in 1972 led to the transformation of China.

But Li Nan, senior researcher at Pangoal, a Beijing-based Chinese public policy think tank, said the meeting had only symbolic significance.

“There is no concrete detail on the denuclearisation of the Korean peninsula and the provision of security guarantees by the United States,” Li said. “It is too early to call it a turning point in North Korea-U.S. relations.”

The dollar however jumped to a three-week top and Asian shares rose on news of the agreement.

Trump said he had formed a “very special bond” with Kim and that the relationship with North Korea would be very different in the future.

“People are going to be very impressed and people are going to be very happy and we are going to take care of a very dangerous problem for the world,” Trump said.

He called Kim “very smart” and a “very worthy, very hard negotiator.”

“I learned he’s a very talented man. I also learned that he loves his country very much.”

During a post-lunch stroll through the gardens of the Singapore hotel where the summit was held, Trump said the meeting had gone “better than anybody could have expected”.

Kim stood silently alongside, but the North Korean leader had earlier described their summit as a “a good prelude to peace”.

Both men walked to Trump’s bullet-proof limousine, nicknamed “The Beast”, and looked in at the rear seat, with Trump apparently showing Kim something inside.

They then resumed their walk.

They had appeared cautious and serious when they first arrived for the summit at the Capella hotel on Singapore’s Sentosa, a resort island with luxury hotels, a casino, manmade beaches and a Universal Studios theme park.

The Federal Government yesterday commended United States and North Korea for yesterday’s historic agreement.

In a statement yesterday, the government said Nigeria was optimistic that the two nations would uphold the commitments made during the landmark Summit.

Spokesperson of  Ministry of Foreign Affairs Dr. Tope Adeleye Elias-Fatile, said “The Federal Government of Nigeria congratulates Chairman Kim Jong Un of Democratic People’s Republic of Korea (DPRK) and President Donald Trump of the United States of America on the historic achievement made at the “Kim and Trump Summit,” held earlier today, Tuesday 12th June, 2018, in Singapore, leading to the joint signing of a Statement by the two leaders; emphasising the establishment of new relationship; building an enduring peace and stability; the denuclearisation efforts in the Korean Peninsula; as well as recovery and repatriation of Prisoners of War (POW)/Missing in Action (MIA).

“The success of the historic Summit is a demonstration of commitment by the relevant parties towards de-escalation of tension in the Korean Peninsula and a consolidation of the earlier achievement made during the Inter-Korean Summit of 27th April, 2018, resulting in the Panmunjom Declaration between the leaders of the Koreas.

“Nigeria commends the bold step taken by the DPRK to dismantle the nuclear launch site as an indication of the determination to this peace process.”

GrassRoots.ng is on a critical mission; to objectively and honestly represent the voice of ‘grassrooters’ in International, Federal, State and Local Government fora; heralding the achievements of political and other leaders and investors alike, without discrimination. This daily, digital news publication platform serves as the leading source of up-to-date information on how people and events reflect on the global community. The pragmatic articles reflect on the life of the community people, covering news/current affairs, business, technology, culture and fashion, entertainment, sports, State, National and International issues that directly impact the locals.

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GRBusiness

Five WhatsApp Business Features Every Small Business Should Be Using

By Sandra Ani

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WhatsApp Business

Micro, Small and Medium-sized Enterprises(SMBs) are the backbone of most economies accounting for 90% of businesses, over 70% of employment, and 50% of global GDP, according to the United Nations. They drive growth, innovation, and job creation worldwide. 

In Nigeria, they play a crucial role in stimulating local economies and contributing to the country’s GDP. 

Recognising their impact, WhatsApp is committed to empowering SMBs with the tools to succeed through the WhatsApp Business App, by reaching their customers where they already are. 

WhatsApp continues to be the best way for people and businesses to get business done in Nigeria. With its efficient features, the WhatsApp Business App has become an indispensable tool for small businesses, helping them streamline communication, enhance customer engagement and drive sales. And we know customers love communicating with businesses over WhatsApp too, as nearly 80% of people globally message with a business at least once a week.

Whether you’re just starting out or looking to optimise your business operations, here are five essential WhatsApp Business features that can elevate your efficiency and customer interactions.

1. Catalog – Showcase Your Products and Services

Gone are the days of sending multiple images and descriptions individually to customers. With the Catalog feature, you can create a digital storefront where customers can browse your offerings within WhatsApp. This is just like a mini-website which makes it easier to showcase your products, prices and descriptions in an organised way.

How to Use It: Go to Business Tools > Catalog. Add product images, videos, names, descriptions and pricing.

2. Quick Replies – Save Time on Repetitive Questions

Answering the same customer questions repeatedly? Quick Replies let you create preset responses for frequently asked questions, saving you time and ensuring fast customer service.

How to Use It:Go to Settings > Business Tools > Quick Replies. Create and save responses such as a greeting message or order confirmation. Use the shortcut “/” to insert a quick reply in any chat

3. Labels – Stay Organised and Track Conversations

Managing multiple customer interactions can be overwhelming, but the Labels feature helps by categorising chats in different ways, such as order status or customer type. You can create labels with different colors or names and add the conversations  to an entire chat. This keeps your inbox organised and ensures no customer is left waiting.

How to Use It: Open a chat, tap on the three-dot menu > Label Chat. Assign relevant labels like New Customer, Order Placed, Pending Payment.

4. Away Messages – Engage Customers Even When You’re Away

Never miss a customer inquiry again. Away Messages allow you to set up a greeting or away message, ensuring customers receive timely responses even outside business hours.

How to Use It: Go to Business Tools > Away Message / Greeting Message. Set up a custom message and schedule when it should be sent.

5. Meta Verified – For Enhanced Protection and Account Support

A paid subscription that helps your business build credibility with new audiences, Meta Verified can help drive more engagement and grow your brand.  With Meta Verified, you’ll receive enhanced account support, can use WhatsApp across multiple devices and  easily create a professional WhatsApp web page that’s tailored to you.

How to Use It: Go to Settings or Business Tools > tap Meta Verified.
WhatsApp Business is packed with features designed to help small businesses grow, stay organised, and engage with customers effortlessly. By leveraging these features, you can enhance your customer experience, increase efficiency and ultimately drive more sales. Start your own journey with the WhatsApp Business app here.

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Transport

Bolt Shares the Spirit of Ramadan with Kano Drivers-Partners

Reporter: Sandra Ani

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Iftar gathering in Kano by Bolt
The Iftar gathering in Kano organised by Bolt

Bolt, the leading ride-hailing platform, on Thursday, 19th of March hosted an Iftar gathering in Kano to bring together Muslim drivers during the holy month of Ramadan.

The event was not only an opportunity to share a meal but also served as a platform for open dialogue, feedback exchange, and community building within the Bolt driver network.

The Iftar event, held in recognition of the significance of Ramadan, reinforced Bolt’s commitment to supporting its driver-partners and fostering inclusivity across all communities. The gathering provided an environment for drivers to voice their concerns, share their experiences, and engage directly with the Bolt team in a collaborative discussion about improving their experience on the platform.

Speaking during the event, Osi Oguah, the general manager for Bolt Nigeria said: “At Bolt, we recognize the importance of creating a supportive and inclusive environment for our driver-partners.

This Iftar event was more than just a meal,  it was a chance to connect, listen, and understand the challenges and needs of our drivers in Kano. We appreciate their dedication, especially during this sacred period of Ramadan.”

Drivers in attendance expressed their appreciation for the initiative, highlighting the sense of belonging and recognition the event fostered. Many also welcomed the opportunity to discuss ways to improve their overall experience on the Bolt platform, making it a productive and meaningful engagement for all participants.

Nura Muhammed, a driver-partner said: “We want to say thank you to Bolt for this initiative, if my knowledge serves me right, this is the first time a ride-hailing company will organize such an event in Kano. This event has also made it possible for us to share some feedback to them physically and we drivers mostly get to connect through our online platform but today, we’re able to meet physically, mingle and exchange pleasantries”

Bolt remains committed to strengthening driver engagement and well-being, and this Iftar gathering is part of a broader effort to continuously support and empower driver-partners across Nigeria.

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Finance

Flutterwave Powers Local Businesses in Ghana Through Pay With Bank Transfer

Reporter: Ikenna Ugwu

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Flutterwave Ghana
Flutterwave Ghana

Flutterwave, a leading payments technology company in Africa, has broadened its reach in Ghana through the integration of Pay With Bank Transfer, done in partnership with Affinity Bank.

With over 115 million bank transfer payments recorded in Ghana in 2023, this move will ensure that Flutterwave businesses in Ghana can now receive payments seamlessly and securely through a rapidly growing payment method. While Mobile Money leads as the preferred payment type for everyday transactions in Ghana, the recent growth in transactions for Pay With Bank Transfer symbolizes the expanding payment options available for Ghanaian businesses.  

Flutterwave has a track record of driving innovation in the African finance ecosystem, and this new development promises versatility, thereby expanding the pool of customers available to businesses. As a preferred payment method, it also promises faster payments while providing access to a more secure process of transacting which benefits both the sender and the receiver (business).

We are excited to extend our services to the Ghanaian market” says Olugbenga Agboola, Flutterwave Founder & CEOAt Flutterwave, we are driven by the vision of building Africa’s economy. By making payment options like Pay With Bank Transfer available for everyday use, we are expanding access to payments and enabling local businesses to thrive in the economy”

By establishing this strategic partnership,  Flutterwave aims to drive the adoption of the Pay With Bank Transfer option in Ghana, using virtual accounts to allow for secure and transparent payments. This will provide enterprises and small businesses with a simpler way to receive payments and give their customers a seamless process of making payments.

Geoffrey Fiador, Manager, Country Operations and Partnerships, at Flutterwave stated: “By delivering essential payment options like Pay With Bank Transfer for businesses in Ghana, we’re providing an easy way for them to increase their revenue opportunities to grow their businesses. ”

This announcement comes at the heels of Flutterwave’s recent approval by the Bank of Ghana to provide inward remittance services. With a track record of success across Africa, Flutterwave continues to be a trusted partner for businesses in over 34 countries, providing the tools and expertise necessary for success in the dynamic African market.

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