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COVID-19: Sophos shares five tips on how remote workers can stay cybersecured

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BY: Sandra Ani

Following the Federal and State Governments directives that businesses in Nigeria should adopt measures to curtail the spread of Coronavirus many if not most organisations have already crossed the “working from home”, or at least the “working while on the road” bridge.

Therefore, the global concerns over the current coronavirus (Covid-19) outbreak, and the need to keep at-risk staff away from the office, means that lots of companies may soon and suddenly end up with lots more staff working from home

A global cybersecurity Company has also suggested that it is vital not to let the precautions intended to protect the physical health of a company staff turn into a threat to their cybersecurity health at the same time.

“Importantly, if you have a colleague who needs to work from home specifically to stay away from the office then you can no longer use the tried-and-tested approach of getting them to come in once to collect their new laptop and phone, and to receive the on-site training that you hope will make them a safer teleworker”, Principal Research Scientist Sophos, Paul Ducklin, said while stressing that organisations  are now in need to set remote users up from scratch, entirely remotely, something some have not done a lot of in the past.

Ducklin went ahead to list five tips for working from home safely:

1. Make sure it’s easy for your users to get started:

“Look for security products that offer what’s called an SSP, short for Self-Service Portal. What you are looking for is a service to which a remote user can connect, perhaps with a brand new laptop they ordered themselves, and set it up safely and easily without needing to hand it over to the IT department first.

“Many SSPs also allow the user to choose between different levels of access, so they can safely connect up either a personal device (albeit with less access to fewer company systems than they’d get with a dedicated device), or a device that will be used only for company work.

“The three key things you want to be able to set up easily and correctly are: encryption, protection and patching.

“Encryption means making sure that full-device encryption is turned on and activated, which protects any data on the device if it gets stolen; protection means that you start off with known security software, such as anti-virus, configured in the way you want; and patching means making sure that the user gets as many security updates as possible automatically, so they don’t get forgotten.

“Remember that if you do suffer a data breach, such as a lost laptop, you may well need to disclose the fact to the data protection regulator in your country.

“If you want to be able to claim that you took the right precautions, and thus that the breach can be disregarded, you’ll need to produce evidence – the regulator won’t just take your word for it!

2. Make sure your users can do what they need

“If users genuinely can’t do their job without access to server X or to system Y, then there’s no point in sending them off to work from home without access to X and Y.

“Make sure you have got your chosen remote access solution working reliably first – force it on yourself! – before expecting your users to adopt it.

“If there are any differences between what they might be used to and what they are going to get, explain the difference clearly – for example, if the emails they receive on their phone will be stripped of attachments, don’t leave them to find that out on their own.

“They’ll not only be annoyed, but will probably also try to make up their own tricks for bypassing the problem, such as asking colleagues to upload the files to private accounts instead.

“If you’re the user, try to be understanding if there are things you used to be able do in the office that you have to manage without at home.

3. Make sure you can see what your users are doing

“Don’t just leave your users to their own devices (literally or figuratively). If you’ve set up automatic updating for them, make sure you also have a way to check that it’s working, and be prepared to spend time online helping them fix things if they go wrong.

“If their security software produces warnings that you know they will have seen, make sure you review those warnings too, and let your users know what they mean and what you expect them to do about any issues that may arise.

“Don’t patronise your users, because no one likes that; but don’t leave them to fend for themselves, either – show them a bit of cybersecurity love and you are very likely to find that they repay it.

4. Make sure they have somewhere to report security issues

“If you haven’t already, set up an easily remembered email address, such as security911 @ yourcompany DOT example, where users can report security issues quickly and easily.

“Remember that a lot of cyberattacks succeed because the crooks try over and over again until one user makes an innocent mistake – so if the first person to see a new threat has somewhere to report it where they know they won’t be judged or criticised (or, worse still, ignored), they’ll end up helping everyone else.

Teach your users – in fact, this goes for office-based staff as well as teleworkers – only to reach out to you for cybersecurity assistance by using the email address or phone number you gave them. (Consider snail-mailing them a card or a sticker with the details printed on it.)

“If they never make contact using links or phone numbers supplied by email, they they are very much less likely to get scammed or phished.

5. Make sure you know about “shadow IT” solutions

Shadow IT is where non-IT staff find their own ways of solving technical problems, for convenience or speed.

“If you have a bunch of colleagues who are used to working together in the office, but who end up flung apart and unable to meet up, it’s quite likely that they might come up with their own ways of collaborating online – using tools they’ve never tried before.

“Sometimes, you might even be happy for them to do this, if it’s a cheap and happy way of boosting team dynamics.

For example, they might open an account with an online whiteboarding service – perhaps even one you trust perfectly well – on their own credit card and plan to claim it back later.

“The first risk everyone thinks about in cases like this is, “What if they make a security blunder or leak data they shouldn’t?”

“But there’s another problem that lots of companies forget about, namely: what if, instead of being a security disaster, it’s a conspicuous success?

“A temporary solution put in place to deal with a public health issue might turn into a vibrant and important part of the company’s online presence.

“So, make sure you know whose credit card it’s charged to, and make sure you can get access to the account if the person who originally created it forgets the password, or cancels their card.

“So-called “shadow IT” isn’t just a risk if it goes wrong – it can turn into a complicated liability if it goes right!

Most of all, the Paul Ducklin added, “if you and your users suddenly need to get into teleworking, be prepared to meet each other half way.

“For example, if you’re the user, and your IT team suddenly insists that you start using a password manager and 2FA (those second-factor login codes you have to type in every time)…

“…then just say “Sure,” even if you hate 2FA and have avoided it in your personal life because you find it inconvenient.

“And if you’re the sysadmin, don’t ignore your users, even if they ask questions you think they should know the answer to by now, or if they ask for something you’ve already said “No” to…

“…because it might very well be that they’re asking because you didn’t explain clearly the first time, or because the feature they need really is important to doing their job properly.

“We’re living in tricky times, so try not to let matters of public health cause the sort of friction that gets in the way of doing cybersecurity properly!

Here are other Sophos resources related to COVID-19 that you may find useful:

SophosLabs has uncovered a variety of different malicious email campaigns connected to COVID-19, including:

Phishing scams impersonating the WHO, CDC, and other healthcare organizations to deliver malware via malicious documents disguised as official information on how to stay safe during the pandemic

Cybercriminals impersonating charities and relief organizations like the WHO’s COVID-19 Solidarity Response Fund to trick victims into sending them Bitcoin

SophosLabs is updating its Uncut blog with new findings in real time.

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NIN-SIM Linkage: NCC Insists Telcos to Bar Non-Compliant Subscribers March 29  

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SIM card

The Nigerian Communications Commission (NCC) has confirmed that it would not be reviewing its deadline to bar owners of more than four SIM cards whose SIM registration data failed to match their National Identity Number (NIN) data.

A source within the Commission explained that the Commission’s position was hinged on its objective to clean the country’s SIM ownership database, and ensure that criminals could not take advantage of having multiple unlinked SIMs to carry out their nefarious activities.

“We are not standing back on our decision. March 29th is sacrosanct. Our resolve is hinged on the need to close in on the chaos of untoward ownership of multiple SIM cards with unverified NIN details. We have instances where a single individual has over 10,000 lines linked to his NIN. In some cases, we have seen a single person with 1,000 lines, some 3,000 plus lines. What are they doing with these lines?

“From our interim findings, the owners of these lines did not purchase them for decent purposes or to undertake legitimate activities.

“We have given them enough time to make the decision of which of their lines they want to keep, and discard the others. They did not. All lines in this category with unverified NINs will be barred. They will be then expected to go to their operators and decide which of the lines they want to keep, as well as submit correct NIN details.

“Some people would say they want to use it for car trackers, or for IoTs, but provision has been made for these services already. They are not under the ‘Max-4 Rule.’

“Across the world, no country allows you to have 1,000 SIM cards to make calls or texts.”

The Max-4 Rule announced by the Federal Government in April 2021 provides that telecom subscribers cannot have more than four lines per mobile network operator.

The NCC has also provided Mobile Network Operators (MNOs) an extension till July 31st 2024 within which they are expected to verify all NINs submitted by subscribers with four (4) or less SIMs, as well as bar those whose NIN fail verification with NIMC.

An authoritative source within the Commission who is familiar with the matter stated that the Commission’s management arrived at the decision at a crucial meeting it held today to review requests from the major Mobile Network Operators requesting for extension for the verification of NINs submitted.

The source also stated that the Commission is mulling the idea to approve an online application solution for MNOs where their subscribers whose NIN verification failed due to biometric mismatch can update their records on the app, while existing subscribers can register additional lines.

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Dangote Foundation Donates 80,000 Bags Of 10kg Rice To Communities

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The Aliko Dangote Foundation has donated 80,000 bags of 10kg rice to support vulnerable communities in Lagos State.

The Special Adviser on New Media to the Lagos State Governor, Jubril Gawat, disclosed this on his X handle on Wednesday.

Governor Babajide Sanwo-Olu; founder and chairman of Dangote Group, Aliko Dangote; and Chairman of First Bank of Nigeria Holdings Plc, Femi Otedola, were present at the event of the food distribution.

Dangote has reportedly spent about N15bn on the food intervention programme with beneficiaries across Nigeria.

The food intervention programme by his foundation was first launched in Kano State on Saturday, and will see over one million bags of 10kg rice distributed across the 774 local government areas of the 36 states and Federal Capital Territory.

Here are pictures from the event.

We appreciate Dangote for this kind gesture.

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36-Year-Old Lady In Shock After Her 19-Year-Old Daughter Welcomed A Baby Without Her Knowledge

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She wrote: “My 19year old daughter made me a granny at the age of 36 😭😭 im still shook and traumatized

She hid the pregnancy for 9months up until her water broke. After God fear ama 2000.

Amid so many reactions from netizens, she also wrote;

“Lol some comments amuse me .. I’m not ashαmεd or embarrassed that I had my daughter at the age 18 , yes it was not planned but she has been the biggest blessing to me

I’m a mad that she got pregnant, yes any parent would be . Because I still wanted her to achieve more.

I’m also mad that she hid it from me because I could have planned better . And as for that little baby boy , I will love and raise him as my own son . He’s a huge blessing to me and the family.”

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