Sophos, a global leader of innovative security solutions for defeating cyberattacks, today announced that Teresa Anania has joined the company as Chief Customer Officer (CCO).

Anania will play a key role in accelerating Sophos’ customer and partner success initiatives to maximize value of Sophos’ portfolio of cybersecurity solutions and services, including Managed Detection and Response (MDR) services and endpoint, network, email, and cloud security.

Anania has more than 25 years of experience in leading customer satisfaction and sales growth across public and private sectors, excelling in both direct and indirect sales channels.

Joining Sophos from Zendesk, Anania was responsible for the management and development of its global client base of more than 110,000 customers from small- and medium-sized businesses (SMB) to enterprises. During her time at Zendesk, Anania led all post-sales functions, including Professional Services, Customer Support, Customer Service, Customer Success and Renewals, to deliver top line growth and measurable impact for customers. Anania has extensive experience specializing in scaling post-sales customer engagement for enterprise, commercial, and volume segments, delivering significant Return on Investment (ROI) and driving revenue.

As CCO, Anania will be responsible for developing a stronger customer-centric culture, working together with channel partners and Managed Service Providers (MSPs) to deliver a seamless experience for Sophos’ growing customer base of more than 600,000 organizations worldwide. This vision also provides assurance that smaller customers, which are a prime target for attackers, have access to the same innovative security solutions and industry-leading threat intelligence as their larger counterparts, a critical overall mission for Sophos in 2024 and beyond.

“Sophos is in an exciting phase of its business growth, and I am eager to bring my career success building positive customer experiences to the company,” said Anania. “Sophos has a stellar reputation for continually innovating cybersecurity technology and managed security services that help organizations defend their businesses against ransomware, data breaches and other potentially business-ending cyberattacks. I will be working closely with channel partners, MSPs, and the global team, to advocate for Sophos’ customers and their security defenses and to drive value for partners from Sophos’ entire portfolio of solutions and services.”

“The threat landscape is always changing, and organizations need regular, interactive assessments of their overall IT environments to determine how to most efficiently and effectively adapt to defeat active attackers. To help facilitate this, security vendors need to take responsibility to ensure that customer investments in their products and services are providing real value to them, which requires engagement throughout contract lifecycles. This also requires world-class customer experience (CX) for renewals and upgrades to the most relevant and appropriate technologies and services, and an awareness of the full potential already available in existing licenses. The best tool is of little value without the right operation, so these components are critical to properly and consistently defending against modern attacks,” said Joe Levy, CEO of Sophos. “To provide this pathway, we’ve hired Teresa, who has an impressive track record building post-sales relationships and delivering experiences that increase customer satisfaction and drive topline growth. Her knowledge and expertise will allow us to further put customers at the center of our business, alongside our channel partners and MSPs. Most importantly, Teresa’s new role will help keep our customers as secure as possible, which is always our top priority. We are delighted to welcome Teresa to the Sophos team.”

Ijesha Digital Innovation Hub has announced the graduation ceremony of its first cohort of trainees.

The landmark event will take place on Monday, July 8th, 2024, starting promptly at 2:00 PM at the Royal Park Hotel on the beautiful campus of Olashore International School, Iloko-Ijesa.

In a press statement on Friday, Dr Adewale Alonge, Vice President, IGAD, said that after six months of intensive and globally benchmarked courses of study, “the hub is proud to graduate 48 trainees who have completed rigorous programs leading to certification in Artificial Intelligence & Machine Learning, Cybersecurity, and UI/UX Design. The graduating class includes 10 trainees in UI/UX Design, 23 in Cybersecurity, and 15 in Artificial Intelligence & Machine Learning”.

The ceremony will feature a keynote address by Sir Aladekomo, Chairman of SmartCity Resorts Plc and Founder of Chams Plc, a pioneer in the Nigerian tech industry.

“The event will be chaired by Asiwaju Yinka Fasuyi, the esteemed Asiwaju of Ijeshaland, who will also deliver remarks celebrating the achievements of the graduates and the impact of the Innovation Hub.

“The media is invited to cover this significant event, which marks a new chapter for the 48 graduates as they embark on their professional journeys equipped with cutting-edge skills and knowledge. This graduation is a testament to the hub’s commitment to providing skills development training today so that participants can build tomorrow”, Dr. Alonge said.

The Ijesha Digital Innovation Hub, an initiative of the Ijesha Global Alliance for Development (IGAD), is dedicated to advancing the social, economic, and industrial development of Ijesaland in Nigeria. IGAD, a Florida, US-registered tax-exempt non-profit organization, mobilizes the resources and talents of Ijesas across the globe to foster the development of their homeland.

About Ijesha Digital Innovation Hub

The Ijesha Digital Innovation Hub is committed to equipping individuals with the skills necessary to thrive in the digital age. Our mission is encapsulated in our motto: “We provide skills development training today, so that you can build tomorrow.” #WeGuideTodaySoThatYouCanBuildTomorrow

About Ijesha Global Alliance for Development (IGAD)

IGAD’s mission is to mobilize the resources and talents of Ijesas across the globe to promote the social, economic, and industrial development of Ijesaland. IGAD is a registered tax-exempt, non-profit organization based in Florida, USA. IGAD’s Board of Directors, is chaired by Prince Bimbo Olashore, and it includes: Dr. Adewale Alonge, Pastor Laitan Obileye, Dr. Babatunde Ojo, Alhaji Lateef A. Bakare, Sir Ademola Aladekomo and Professor Olowookere.

Quantum Space Dynamics Inc. , a leader in AI and biometric, Machine Learning, and Big Data solutions, is making significant strides in enhancing security and user experiences in Nigeria.

Their pioneering product, VerifyNG, is a cutting-edge Facial Recognition Verification App designed to meet the rigorous demands of government agencies, financial institutions, healthcare providers, and businesses requiring robust enterprise solutions.

Leveraging Technology for Enhanced Security

VerifyNG utilizes advanced biometric technology to provide unparalleled security and streamline identity verification processes.

This innovative app offers an intuitive interface and streamlined verification process ensure a smooth and efficient user experience, minimizing onboarding times and enhancing customer satisfaction.

It ensures that only authorized individuals gain access, significantly reducing the risk of fraud and unauthorized access.

Key Features of VerifyNG:

• Advanced Facial Recognition: High accuracy and speed in verifying user identities.
• Seamless Integration: Easy integration with existing systems and applications.
• User-Friendly Interface: An intuitive design that ensures a smooth user experience.
• Multi-Platform Support: Available on both mobile and web platforms for widespread accessibility.
• Secure Data Handling: Adherence to the highest standards of data protection and privacy.
• ID Profile Customizations: Allows users to build an Online ID Profile usable by various organizations.

Unique Selling Points:

• High Accuracy: Utilizes cutting-edge machine learning algorithms to ensure precision in user verification.
• Fast Processing: Provides a quick verification process, minimizing wait times for users.
• Comprehensive Security: Features multi-layered security to protect user data and prevent unauthorized access.
• Customizable Solutions: Offers flexible integration options to meet the specific needs of various industries.

The core objectives of VerifyNG include increase Security: By employing facial recognition, VerifyNG aims to eliminate unauthorized access and reduce instances of fraud; enhance user experience: the app offers a seamless and swift verification process, making it user-friendly and efficient; expand market reach: VerifyNG targets sectors such as banking, healthcare, and government services that require high levels of security; and lastly, promote technological innovation: the app positions itself as a leader in biometric verification technology, setting new standards in the industry.

The designers of the solutions are targeting businesses including companies needing secure and efficient user verification processes; financial institution including banks and financial services requiring robust authentication methods; healthcare providers including medical facilities needing secure patient verification; government agencies including all public sector entities requiring secure access control and identity verification; and tech-savvy users including individuals interested in using the latest technology for security and convenience.

Quantum Space Dynamics Inc.: Core Services and Commitment

Quantum Space Dynamics Inc. specializes in biometric verification, machine learning, predictive analysis, and data security & governance.

With extensive experience servicing government and private entities in the US, the company is exploring opportunities to enhance security and service delivery across Nigerian organizations.

Commitment to Innovation and Collaboration

VerifyNG‘s commitment to innovation and its proven track record position the app as a leading player in the biometric verification market. “VerifyNG fosters a collaborative ecosystem, partnering with industry leaders and innovators to drive the development of cutting-edge biometric solutions,” said Chukwu Didi Hart, the company’s Chief IT Architect.

Addressing Security Challenges in Nigeria

VerifyNG seeks to address the numerous existing and emerging security challenges in Nigeria’s fast-growing digital economy.

“VerifyNG’s intuitive interface and streamlined verification process ensure a smooth and efficient user experience, minimizing onboarding times and enhancing customer satisfaction,” says Morakinyo Omotosho, Chief Marketing Officer at Quantum Space Dynamics Inc.

As VerifyNG continues to expand its reach and refine its technology, it sets new standards for security and user experience in Nigeria, paving the way for a more secure and digitally literate future.