GRBusiness
Alleged Delisting of Enugu City from World 100 resilient Cities: I stand with Ugwuanyi
By Ujunwa Eze
Marcus Tullius Cicero, the Roman politician and lawyer, who served as consul in the year 63 BC., must have seen the future with his wise saying, thus, “As fire when thrown into water is cooled down and put out, so also a false accusation when brought against a man of the purest and holiest character, boils over and is at once dissipated, and vanishes and threats of heaven and sea, himself standing unmoved”.
This assertion is most appropriate to describe the morbid assertions ridiculing the leadership of Enugu State lead by His Excellency; Rt. Hon. Ifeanyi Ugwuanyi over the alleged delisting of Enugu City from among the world 100 resilient cities. In honesty, a few clicks of the keyboard show City is conspicuously missing in the list of the Foundation’s World 100 Resilient Cities.
Recall, the Enugu City was enlisted in 2014 by Rockefellers Foundation which bequeathed the State of certain statuses to source funding for its numerous projects.
First, instructively, the State has maintained a leading position in infrastructural development, in spite the meagre finance at its disposal. The present government has not only maintained the infrastructural development grids in the State, it has gone ahead to redefine grassroots participation in projects development.
So, when the Social Media Political Analysts begin to question: ‘What has the State government been doing?’ or ‘The State Government should better start explaining why the City was delisted by Rockefeller Foundation’, my usual answer is that you don’t shave a man’s head in his absence. Why do I say that? Rockefellers Foundation has not come out to give categorical or official report on reasons for removing the City from the map.
Secondly, I strongly disagree with critics in some quarters who argue that lack of infrastructural development was the main reason for this action. Only this December 2017, and in continuation of its massive infrastructure rehabilitation campaign in Enugu State, Gov. Ifeanyi Ugwuanyi’s administration approved contracts for the reconstruction of various road projects, mainly in Enugu metropolis at the sum of over N1.4 billion.
The State Government identified Asata, Iva Valley, Maryland and G.R.A, among others, as areas where the projects will be executed even as the State Executive Council also approved the reconstruction of St. Michael Catholic Church road , Asata and the extension of the Timbershade-Lomalinda Estate road (phase one) to Ugwuaji to serve as another gateway to Enugu from Port Harcourt expressway as well as ensure free flow of traffic.
The roads are been considered because of the economic importance; while the award for the reconstruction of Iva Valley link road, beginning from Camp 1 of Old PRODA site to the Enugu-Onitsha Expressway.
The Council also awarded contract for the rehabilitation of the NBL/Aqua Rapha road section at 9th Mile Corner in the Udi LGA. Ekochin-Ekeani- New market road reconstruction is nearing completion.
Thirdly, one outstanding testimony working for this Government is its refusal to align with the league of phantom project awarding governments as evident in some States today! In the first 365 days in office, this government unveiled 100 projects running into billions of naira. And who is told these were possible at the time recession was knocking on the doors; oil revenue was depreciating, even the IGR wasn’t at the level expected because the purchasing powers of the citizens became depreciated too. The State didn’t even bother to increase taxes like their counterparts did.
Fourthly, I choose to stand with a Government that is humane, down to earth and grassroot development oriented that ornamented and/or sugar coated governance meshed in avarice for stealing.
Fifthly, and on education, the State is warming up to recruit additional 700 teachers for the Universal Basic Education Scheme to fill the gap created by deaths and retirements within the past one year. The State Government recruited 1,320 teachers in 2016 for primary schools in the 17 local government areas of the state.
To strength and ensure efficient service delivery through effective monitoring and control, N37.2m has been approved for purchase of instructional materials such as desktop computers, laptops, marker boards and chalks for primary schools in the 17 local councils.
Sixthly, since it introduced Enugu State Traders Empowerment Scheme, traders (in their hundreds) have benefited from this gesture. Interestingly, extension of the programme has been granted till next year with some modifications aimed at enhancing the goal of the scheme.
Seventhly, and on security, the Government recently approved the installation of 24-hour power supply through solar technology to all 45 divisional police stations in the State. The measure will definitely assist the police overcome the difficulties that officers experience, especially at night in the various stations.
The State Executive Council subsequently approved two types of power lighting systems for each of the 45 police stations in Enugu State, as follows: Simple but steady solar power supply units to be installed in police reception and charge offices and to be used for illumination, for charging phones, and for powering other essential working tools such as television sets and fans; and solar powered street lamps within the premises and approaches to be installed in each of the 45 police stations to help monitor movement into and out of their precincts.
As learnt, issues around environmental sanitation are been tackled head-on. Recently, there has been refuse overflow with the State capital littered with wastes. Actually, I expected the State Governor to sack the entire management of ESWAMA! Yes, it is either they work assiduously to address the heaps of stenches defacing the State or chicken out of the system.
While I was contemplating on this measure, news filtered in that Governor Ugwuanyi has taken the bull by the horn. The brightness of the State is restored and many who have come home this yuletide season can attest to this. The magic applied to rid the State of refuse is a topic for another day.
In essence, I want to call the good people of Enugu State to support this government so we can move forward. I believe that Rockefellers Foundation might have its reasons for delisting the State from the group; at the same time, we have to hold our peace till the State gets to the root of the matter.
It will do us no good in joining the bandwagon of ‘lie-dispensers’, propagandist and political opportunists who are hell-bent on wrestling power from the incumbent administration and thus install their poverty-sharing party on us. God forbid! Enugu State remains in the safe hands of God!
Ujunwa Eze, sends her articles from Ezeagu, Enugu State
Micro, Small and Medium-sized Enterprises(SMBs) are the backbone of most economies accounting for 90% of businesses, over 70% of employment, and 50% of global GDP, according to the United Nations. They drive growth, innovation, and job creation worldwide.
In Nigeria, they play a crucial role in stimulating local economies and contributing to the country’s GDP.
Recognising their impact, WhatsApp is committed to empowering SMBs with the tools to succeed through the WhatsApp Business App, by reaching their customers where they already are.
WhatsApp continues to be the best way for people and businesses to get business done in Nigeria. With its efficient features, the WhatsApp Business App has become an indispensable tool for small businesses, helping them streamline communication, enhance customer engagement and drive sales. And we know customers love communicating with businesses over WhatsApp too, as nearly 80% of people globally message with a business at least once a week.
Whether you’re just starting out or looking to optimise your business operations, here are five essential WhatsApp Business features that can elevate your efficiency and customer interactions.
1. Catalog – Showcase Your Products and Services
Gone are the days of sending multiple images and descriptions individually to customers. With the Catalog feature, you can create a digital storefront where customers can browse your offerings within WhatsApp. This is just like a mini-website which makes it easier to showcase your products, prices and descriptions in an organised way.
How to Use It: Go to Business Tools > Catalog. Add product images, videos, names, descriptions and pricing.
2. Quick Replies – Save Time on Repetitive Questions
Answering the same customer questions repeatedly? Quick Replies let you create preset responses for frequently asked questions, saving you time and ensuring fast customer service.
How to Use It:Go to Settings > Business Tools > Quick Replies. Create and save responses such as a greeting message or order confirmation. Use the shortcut “/” to insert a quick reply in any chat
3. Labels – Stay Organised and Track Conversations
Managing multiple customer interactions can be overwhelming, but the Labels feature helps by categorising chats in different ways, such as order status or customer type. You can create labels with different colors or names and add the conversations to an entire chat. This keeps your inbox organised and ensures no customer is left waiting.
How to Use It: Open a chat, tap on the three-dot menu > Label Chat. Assign relevant labels like New Customer, Order Placed, Pending Payment.
4. Away Messages – Engage Customers Even When You’re Away
Never miss a customer inquiry again. Away Messages allow you to set up a greeting or away message, ensuring customers receive timely responses even outside business hours.
How to Use It: Go to Business Tools > Away Message / Greeting Message. Set up a custom message and schedule when it should be sent.
5. Meta Verified – For Enhanced Protection and Account Support
A paid subscription that helps your business build credibility with new audiences, Meta Verified can help drive more engagement and grow your brand. With Meta Verified, you’ll receive enhanced account support, can use WhatsApp across multiple devices and easily create a professional WhatsApp web page that’s tailored to you.
How to Use It: Go to Settings or Business Tools > tap Meta Verified.
WhatsApp Business is packed with features designed to help small businesses grow, stay organised, and engage with customers effortlessly. By leveraging these features, you can enhance your customer experience, increase efficiency and ultimately drive more sales. Start your own journey with the WhatsApp Business app here.
Bolt, the leading ride-hailing platform, on Thursday, 19th of March hosted an Iftar gathering in Kano to bring together Muslim drivers during the holy month of Ramadan.
The event was not only an opportunity to share a meal but also served as a platform for open dialogue, feedback exchange, and community building within the Bolt driver network.
The Iftar event, held in recognition of the significance of Ramadan, reinforced Bolt’s commitment to supporting its driver-partners and fostering inclusivity across all communities. The gathering provided an environment for drivers to voice their concerns, share their experiences, and engage directly with the Bolt team in a collaborative discussion about improving their experience on the platform.
Speaking during the event, Osi Oguah, the general manager for Bolt Nigeria said: “At Bolt, we recognize the importance of creating a supportive and inclusive environment for our driver-partners.
This Iftar event was more than just a meal, it was a chance to connect, listen, and understand the challenges and needs of our drivers in Kano. We appreciate their dedication, especially during this sacred period of Ramadan.”
Drivers in attendance expressed their appreciation for the initiative, highlighting the sense of belonging and recognition the event fostered. Many also welcomed the opportunity to discuss ways to improve their overall experience on the Bolt platform, making it a productive and meaningful engagement for all participants.
Nura Muhammed, a driver-partner said: “We want to say thank you to Bolt for this initiative, if my knowledge serves me right, this is the first time a ride-hailing company will organize such an event in Kano. This event has also made it possible for us to share some feedback to them physically and we drivers mostly get to connect through our online platform but today, we’re able to meet physically, mingle and exchange pleasantries”
Bolt remains committed to strengthening driver engagement and well-being, and this Iftar gathering is part of a broader effort to continuously support and empower driver-partners across Nigeria.
Finance
Flutterwave Powers Local Businesses in Ghana Through Pay With Bank Transfer
Reporter: Ikenna Ugwu
Flutterwave, a leading payments technology company in Africa, has broadened its reach in Ghana through the integration of Pay With Bank Transfer, done in partnership with Affinity Bank.
With over 115 million bank transfer payments recorded in Ghana in 2023, this move will ensure that Flutterwave businesses in Ghana can now receive payments seamlessly and securely through a rapidly growing payment method. While Mobile Money leads as the preferred payment type for everyday transactions in Ghana, the recent growth in transactions for Pay With Bank Transfer symbolizes the expanding payment options available for Ghanaian businesses.
Flutterwave has a track record of driving innovation in the African finance ecosystem, and this new development promises versatility, thereby expanding the pool of customers available to businesses. As a preferred payment method, it also promises faster payments while providing access to a more secure process of transacting which benefits both the sender and the receiver (business).
“We are excited to extend our services to the Ghanaian market” says Olugbenga Agboola, Flutterwave Founder & CEO“At Flutterwave, we are driven by the vision of building Africa’s economy. By making payment options like Pay With Bank Transfer available for everyday use, we are expanding access to payments and enabling local businesses to thrive in the economy”
By establishing this strategic partnership, Flutterwave aims to drive the adoption of the Pay With Bank Transfer option in Ghana, using virtual accounts to allow for secure and transparent payments. This will provide enterprises and small businesses with a simpler way to receive payments and give their customers a seamless process of making payments.
Geoffrey Fiador, Manager, Country Operations and Partnerships, at Flutterwave stated: “By delivering essential payment options like Pay With Bank Transfer for businesses in Ghana, we’re providing an easy way for them to increase their revenue opportunities to grow their businesses. ”
This announcement comes at the heels of Flutterwave’s recent approval by the Bank of Ghana to provide inward remittance services. With a track record of success across Africa, Flutterwave continues to be a trusted partner for businesses in over 34 countries, providing the tools and expertise necessary for success in the dynamic African market.
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