GRBusiness
Lagos hosts FinTech Week to celebrate Fintech achievements
To celebrate Fintech achievements and opportunities with focus on funds and payments, capital markets, insurance innovations, block chain and cyber security, the world’s attention will be on the city of Lagos as it hosts the Lagos Fintech Week in October.
In a statement signed by the Chairman of Organizing Committee, Dr. Yele Okeremi said “Each day we will focus on a different topic. We shall ensure that there is plenty of time for networking and meeting other innovators”.
He added that there will be ‘Investor Summit’ that aims to enhance access to “funding for startups and improve the quality and quantity of Fintech investment deals in Nigeria”.
Lagos Fintech Week is a series of conferences, exhibitions, workshops, hackathons, meetups and awards. It would attract Fintech start-ups, technology companies, investors, financial institutions, research institutes and innovation professionals to engage the ecosystem in a stimulating discussions, demos and insightful debates.
Since Lagos is now innovations hub where diverse financial technology solutions and opportunities are being created daily, he informed, it is imperative that the city host Lagos Fintech Week, which has as its theme, Fintech: Exploring the Huge Opportunities.
The event would hold from October 2 to 5, 2018 at Oriental Hotel, Lagos.
Citing reason for the hosting of the event in Lagos, Okeremi said Lagos boast a huge network of customers with an abundance of local and international talents in finance and entrepreneurship.
“Lagos has the ideal ecosystem for Fintech enterprises to succeed. Lagos has seen a vast increase in number of incubator and accelerator programmes over the past 6 years. Lagos offers many advantages for Fintech business. This regional financial hub features a dynamic business culture, a growing technological infrastructure, a huge network of customers, regulatory support and a world-class talent pool.
“Alongside this, an increasing number of Fintech events have turned the industry into a bustling community, opening the door to greater expertise and increased support for enterprises, and providing countless opportunities for innovators to showcase ideas, meet industry experts, and access training and funding opportunities.
Okeremi added that different impactful activities that will showcase diverse opportunities for all participants at different categories are lined up at the summit.
These are opportunities the startups community to participate in the Hackceleration, learn from industry leaders and experts at the conferences, submit implemented solutions for the
Fintech awards and network with the Fintech ecosystem.
Other opportunities include a window for investors and financial institutions to source for deals at the Investor Summit, Demo & Deal Day, listen to pitches at the Hackceleration demo day, share knowledge with fellow industry leaders and experts in the conferences, and listen to financial regulators at the conferences.
According to Dr. Okeremi, “the Lagos Fintech Hackceleration seeks the most innovative start-ups that can address problem statements contribute by the local and global Fintech community and the financial services industry.
“We are inviting start-ups to apply to the programme and demonstrate how they can innovate to address these problem statements. There will be five teams and we will match them with industry champions to customize their market-ready solutions into contextualized prototypes ready for adoption”.
The Chairman also mentioned that there will be workshop that will be organized by partners to gain insights and learn from industry experts that will hold in various venues across the city.
“There will be Open Banking Master class that will enable third party developers to build applications and services around financial institutions, as well as endows customers with greater financial empowerment and transparency. Underpinning open banking is open standards and technology to achieve these outcomes,” he said.
Explaining what the participants would benefits at the Master Class for Open Banking at the Lagos Fintech Week, which is a collaboration between Fintech 1000+ and Open Technology Foundation, Adedeji Olowe said through the Master class, “participants will get an in-depth understanding on open banking system, architecture and design, as well as firsthand experience that demonstrates the collaboration between Fintech to deliver real world applications swiftly to delight customers”.
Salami Abolore, MD/CEO of Riby Finance, the company that is hosting the Hackceleration at the Lagos Fintech Week, said that high-impact innovations are always the result of “motivated, multidisciplinary teams”, which is why among all applicants “we will carefully choose at most 60 participants for the Hackceleration.
“We are expecting active, knowledgeable and forward-thinking individuals and teams who realize that the only constant in business life are changes and improvements. All innovative individuals and teams from Nigeria can participate at the event, as physical persons. The application is open until all available places are filled”, he said.
Other side attractions at the summit are Nigerian Fintech Awards, Demo and Deal Day. Demo and Deal Day will showcase promising Fintech startups and innovative technologies to local and global investors, with a view towards facilitating Fintech investment deals.
Micro, Small and Medium-sized Enterprises(SMBs) are the backbone of most economies accounting for 90% of businesses, over 70% of employment, and 50% of global GDP, according to the United Nations. They drive growth, innovation, and job creation worldwide.
In Nigeria, they play a crucial role in stimulating local economies and contributing to the country’s GDP.
Recognising their impact, WhatsApp is committed to empowering SMBs with the tools to succeed through the WhatsApp Business App, by reaching their customers where they already are.
WhatsApp continues to be the best way for people and businesses to get business done in Nigeria. With its efficient features, the WhatsApp Business App has become an indispensable tool for small businesses, helping them streamline communication, enhance customer engagement and drive sales. And we know customers love communicating with businesses over WhatsApp too, as nearly 80% of people globally message with a business at least once a week.
Whether you’re just starting out or looking to optimise your business operations, here are five essential WhatsApp Business features that can elevate your efficiency and customer interactions.
1. Catalog – Showcase Your Products and Services
Gone are the days of sending multiple images and descriptions individually to customers. With the Catalog feature, you can create a digital storefront where customers can browse your offerings within WhatsApp. This is just like a mini-website which makes it easier to showcase your products, prices and descriptions in an organised way.
How to Use It: Go to Business Tools > Catalog. Add product images, videos, names, descriptions and pricing.
2. Quick Replies – Save Time on Repetitive Questions
Answering the same customer questions repeatedly? Quick Replies let you create preset responses for frequently asked questions, saving you time and ensuring fast customer service.
How to Use It:Go to Settings > Business Tools > Quick Replies. Create and save responses such as a greeting message or order confirmation. Use the shortcut “/” to insert a quick reply in any chat
3. Labels – Stay Organised and Track Conversations
Managing multiple customer interactions can be overwhelming, but the Labels feature helps by categorising chats in different ways, such as order status or customer type. You can create labels with different colors or names and add the conversations to an entire chat. This keeps your inbox organised and ensures no customer is left waiting.
How to Use It: Open a chat, tap on the three-dot menu > Label Chat. Assign relevant labels like New Customer, Order Placed, Pending Payment.
4. Away Messages – Engage Customers Even When You’re Away
Never miss a customer inquiry again. Away Messages allow you to set up a greeting or away message, ensuring customers receive timely responses even outside business hours.
How to Use It: Go to Business Tools > Away Message / Greeting Message. Set up a custom message and schedule when it should be sent.
5. Meta Verified – For Enhanced Protection and Account Support
A paid subscription that helps your business build credibility with new audiences, Meta Verified can help drive more engagement and grow your brand. With Meta Verified, you’ll receive enhanced account support, can use WhatsApp across multiple devices and easily create a professional WhatsApp web page that’s tailored to you.
How to Use It: Go to Settings or Business Tools > tap Meta Verified.
WhatsApp Business is packed with features designed to help small businesses grow, stay organised, and engage with customers effortlessly. By leveraging these features, you can enhance your customer experience, increase efficiency and ultimately drive more sales. Start your own journey with the WhatsApp Business app here.
Bolt, the leading ride-hailing platform, on Thursday, 19th of March hosted an Iftar gathering in Kano to bring together Muslim drivers during the holy month of Ramadan.
The event was not only an opportunity to share a meal but also served as a platform for open dialogue, feedback exchange, and community building within the Bolt driver network.
The Iftar event, held in recognition of the significance of Ramadan, reinforced Bolt’s commitment to supporting its driver-partners and fostering inclusivity across all communities. The gathering provided an environment for drivers to voice their concerns, share their experiences, and engage directly with the Bolt team in a collaborative discussion about improving their experience on the platform.
Speaking during the event, Osi Oguah, the general manager for Bolt Nigeria said: “At Bolt, we recognize the importance of creating a supportive and inclusive environment for our driver-partners.
This Iftar event was more than just a meal, it was a chance to connect, listen, and understand the challenges and needs of our drivers in Kano. We appreciate their dedication, especially during this sacred period of Ramadan.”
Drivers in attendance expressed their appreciation for the initiative, highlighting the sense of belonging and recognition the event fostered. Many also welcomed the opportunity to discuss ways to improve their overall experience on the Bolt platform, making it a productive and meaningful engagement for all participants.
Nura Muhammed, a driver-partner said: “We want to say thank you to Bolt for this initiative, if my knowledge serves me right, this is the first time a ride-hailing company will organize such an event in Kano. This event has also made it possible for us to share some feedback to them physically and we drivers mostly get to connect through our online platform but today, we’re able to meet physically, mingle and exchange pleasantries”
Bolt remains committed to strengthening driver engagement and well-being, and this Iftar gathering is part of a broader effort to continuously support and empower driver-partners across Nigeria.
Finance
Flutterwave Powers Local Businesses in Ghana Through Pay With Bank Transfer
Reporter: Ikenna Ugwu
Flutterwave, a leading payments technology company in Africa, has broadened its reach in Ghana through the integration of Pay With Bank Transfer, done in partnership with Affinity Bank.
With over 115 million bank transfer payments recorded in Ghana in 2023, this move will ensure that Flutterwave businesses in Ghana can now receive payments seamlessly and securely through a rapidly growing payment method. While Mobile Money leads as the preferred payment type for everyday transactions in Ghana, the recent growth in transactions for Pay With Bank Transfer symbolizes the expanding payment options available for Ghanaian businesses.
Flutterwave has a track record of driving innovation in the African finance ecosystem, and this new development promises versatility, thereby expanding the pool of customers available to businesses. As a preferred payment method, it also promises faster payments while providing access to a more secure process of transacting which benefits both the sender and the receiver (business).
“We are excited to extend our services to the Ghanaian market” says Olugbenga Agboola, Flutterwave Founder & CEO“At Flutterwave, we are driven by the vision of building Africa’s economy. By making payment options like Pay With Bank Transfer available for everyday use, we are expanding access to payments and enabling local businesses to thrive in the economy”
By establishing this strategic partnership, Flutterwave aims to drive the adoption of the Pay With Bank Transfer option in Ghana, using virtual accounts to allow for secure and transparent payments. This will provide enterprises and small businesses with a simpler way to receive payments and give their customers a seamless process of making payments.
Geoffrey Fiador, Manager, Country Operations and Partnerships, at Flutterwave stated: “By delivering essential payment options like Pay With Bank Transfer for businesses in Ghana, we’re providing an easy way for them to increase their revenue opportunities to grow their businesses. ”
This announcement comes at the heels of Flutterwave’s recent approval by the Bank of Ghana to provide inward remittance services. With a track record of success across Africa, Flutterwave continues to be a trusted partner for businesses in over 34 countries, providing the tools and expertise necessary for success in the dynamic African market.
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