GRBusiness
Sophos adds endpoint detection and response to Intercept X Advanced
New Threat Investigation and Response Capabilities with Deep Learning File Analysis and On-Demand Access to SophosLabs Intelligence Database
Sophos, a global leader in network and endpoint security, today launched the latest addition to its endpoint solution portfolio, Intercept X with EDR.
Powered by Sophos’ deep learning neural network, which is trained on hundreds of millions of samples to look for suspicious attributes of malicious code to detect never-before-seen threats, Intercept X with EDR provides organizations with broad, expert analysis of potential attacks by comparing the DNA of suspicious files against the malware samples already categorized in SophosLabs to enable them to identify and respond to suspicious threats more quickly.
Until now, effective investigation and incident response has only been achievable in organizations with a dedicated Security Operations Center (SOC) or specialized IT security team trained to hunt and analyze cyberattacks.
With Sophos Intercept X Advanced with EDR, businesses of all sizes and those with limited resources can add threat tracking and SOC-like capabilities to their security defenses, reducing the time criminal hackers can hide in their network.
With a single click, IT managers have on-demand access to curated intelligence from SophosLabs, guided investigations into suspicious events, and recommended next steps.
To maintain full visibility into the threat landscape, SophosLabs tracks, deconstructs and analyzes 400,000 unique and previously unseen malware attacks each day in a constant search for attack novelty and cybercriminal innovation.
By providing access to SophosLabs data, IT managers of all skill levels have first-responder forensics at their fingertips to best determine if and what types of attacks are happening.
“’Am I under attack? Where is the attack taking place? How do I react?’ IT managers regularly face these time-sensitive questions, but without a SOC or trained security experts who know how to analyze potential threats, interrupting a cyberattack in real-time is very difficult,” said Dan Schiappa, senior vice president and general manager of products at Sophos.
“The sheer volume of malware, frequency of attacks and wide availability of toolkits on the dark web have made EDR capabilities necessary to every business – especially those with limited IT security resources. Sophos is providing the equivalent of a team of global cybersecurity experts and access to the rich knowledgebase SophosLabs has about the reputation of files and other information collected through terabytes of malware analysis. IT managers can now quickly analyze and trace attack pathways without needing to reverse engineer files.”
Once cybercriminals get a foot hold, they use multiple attack methods to escalate privileges and advance step-by-step. With Intercept X Advanced with EDR, IT managers can see if an attacker is moving laterally, and leverage the anti-ransomware and anti-exploit capabilities in Intercept X, the industry’s most sophisticated endpoint prevention solution. Sophos Intercept X with EDR is integrated with Sophos Central, a cloud-based unified console for managing Sophos’ portfolio of products, allowing end users and Managed Security Partners to make decisions based on EDR intelligence from a single pane of glass.
“EDR initially evolved as an enterprise discipline, typically requiring a team of skilled security analysts to use it to best advantage. Organizations looking to add EDR need to consider how they are going to integrate the technology into their overall security strategy, so triaging and remediating potential incidents is easier and more effective,” said Scott Crawford, information security research director, 451 Research.
“Sophos has focused on creating EDR tooling that is simple to use, affordable and integrated as part of its Intercept X endpoint product. This should give organizations added visibility for threat response. Together, these security components can provide businesses with more control over their own networks and help improve defenses against today’s cyberattacks.”
“In addition to technology, it is equally important for customers to have education as part of their overall security strategy. Our small to medium sized clients need tools that provide information about what threats happened, where and how they got in, and how to fix the problem, so the attacks don’t keep happening over and over again,” said Nick Beardsley, chief solutions architect, TeamLogic IT, a Sophos partner and managed security provider based in Woburn, Mass.
“There’s always a lot of leg work that goes into examining the root cause of an attack – our customers don’t have the time, budget or expertise to threat hunt, and they don’t always understand why they need to do it. Even if they do see the value, their budgets don’t let them come close to having an in-house threat intelligence team like SophosLabs or a dedicated SOC.
“The ability to access SophosLabs research through Intercept X Advanced with EDR, allows us to show our customers why anti-virus or a single security product alone is not enough and to better explain how the attacks are happening, so they don’t make the same mistakes”.
Micro, Small and Medium-sized Enterprises(SMBs) are the backbone of most economies accounting for 90% of businesses, over 70% of employment, and 50% of global GDP, according to the United Nations. They drive growth, innovation, and job creation worldwide.
In Nigeria, they play a crucial role in stimulating local economies and contributing to the country’s GDP.
Recognising their impact, WhatsApp is committed to empowering SMBs with the tools to succeed through the WhatsApp Business App, by reaching their customers where they already are.
WhatsApp continues to be the best way for people and businesses to get business done in Nigeria. With its efficient features, the WhatsApp Business App has become an indispensable tool for small businesses, helping them streamline communication, enhance customer engagement and drive sales. And we know customers love communicating with businesses over WhatsApp too, as nearly 80% of people globally message with a business at least once a week.
Whether you’re just starting out or looking to optimise your business operations, here are five essential WhatsApp Business features that can elevate your efficiency and customer interactions.
1. Catalog – Showcase Your Products and Services
Gone are the days of sending multiple images and descriptions individually to customers. With the Catalog feature, you can create a digital storefront where customers can browse your offerings within WhatsApp. This is just like a mini-website which makes it easier to showcase your products, prices and descriptions in an organised way.
How to Use It: Go to Business Tools > Catalog. Add product images, videos, names, descriptions and pricing.
2. Quick Replies – Save Time on Repetitive Questions
Answering the same customer questions repeatedly? Quick Replies let you create preset responses for frequently asked questions, saving you time and ensuring fast customer service.
How to Use It:Go to Settings > Business Tools > Quick Replies. Create and save responses such as a greeting message or order confirmation. Use the shortcut “/” to insert a quick reply in any chat
3. Labels – Stay Organised and Track Conversations
Managing multiple customer interactions can be overwhelming, but the Labels feature helps by categorising chats in different ways, such as order status or customer type. You can create labels with different colors or names and add the conversations to an entire chat. This keeps your inbox organised and ensures no customer is left waiting.
How to Use It: Open a chat, tap on the three-dot menu > Label Chat. Assign relevant labels like New Customer, Order Placed, Pending Payment.
4. Away Messages – Engage Customers Even When You’re Away
Never miss a customer inquiry again. Away Messages allow you to set up a greeting or away message, ensuring customers receive timely responses even outside business hours.
How to Use It: Go to Business Tools > Away Message / Greeting Message. Set up a custom message and schedule when it should be sent.
5. Meta Verified – For Enhanced Protection and Account Support
A paid subscription that helps your business build credibility with new audiences, Meta Verified can help drive more engagement and grow your brand. With Meta Verified, you’ll receive enhanced account support, can use WhatsApp across multiple devices and easily create a professional WhatsApp web page that’s tailored to you.
How to Use It: Go to Settings or Business Tools > tap Meta Verified.
WhatsApp Business is packed with features designed to help small businesses grow, stay organised, and engage with customers effortlessly. By leveraging these features, you can enhance your customer experience, increase efficiency and ultimately drive more sales. Start your own journey with the WhatsApp Business app here.
Bolt, the leading ride-hailing platform, on Thursday, 19th of March hosted an Iftar gathering in Kano to bring together Muslim drivers during the holy month of Ramadan.
The event was not only an opportunity to share a meal but also served as a platform for open dialogue, feedback exchange, and community building within the Bolt driver network.
The Iftar event, held in recognition of the significance of Ramadan, reinforced Bolt’s commitment to supporting its driver-partners and fostering inclusivity across all communities. The gathering provided an environment for drivers to voice their concerns, share their experiences, and engage directly with the Bolt team in a collaborative discussion about improving their experience on the platform.
Speaking during the event, Osi Oguah, the general manager for Bolt Nigeria said: “At Bolt, we recognize the importance of creating a supportive and inclusive environment for our driver-partners.
This Iftar event was more than just a meal, it was a chance to connect, listen, and understand the challenges and needs of our drivers in Kano. We appreciate their dedication, especially during this sacred period of Ramadan.”
Drivers in attendance expressed their appreciation for the initiative, highlighting the sense of belonging and recognition the event fostered. Many also welcomed the opportunity to discuss ways to improve their overall experience on the Bolt platform, making it a productive and meaningful engagement for all participants.
Nura Muhammed, a driver-partner said: “We want to say thank you to Bolt for this initiative, if my knowledge serves me right, this is the first time a ride-hailing company will organize such an event in Kano. This event has also made it possible for us to share some feedback to them physically and we drivers mostly get to connect through our online platform but today, we’re able to meet physically, mingle and exchange pleasantries”
Bolt remains committed to strengthening driver engagement and well-being, and this Iftar gathering is part of a broader effort to continuously support and empower driver-partners across Nigeria.
Finance
Flutterwave Powers Local Businesses in Ghana Through Pay With Bank Transfer
Reporter: Ikenna Ugwu
Flutterwave, a leading payments technology company in Africa, has broadened its reach in Ghana through the integration of Pay With Bank Transfer, done in partnership with Affinity Bank.
With over 115 million bank transfer payments recorded in Ghana in 2023, this move will ensure that Flutterwave businesses in Ghana can now receive payments seamlessly and securely through a rapidly growing payment method. While Mobile Money leads as the preferred payment type for everyday transactions in Ghana, the recent growth in transactions for Pay With Bank Transfer symbolizes the expanding payment options available for Ghanaian businesses.
Flutterwave has a track record of driving innovation in the African finance ecosystem, and this new development promises versatility, thereby expanding the pool of customers available to businesses. As a preferred payment method, it also promises faster payments while providing access to a more secure process of transacting which benefits both the sender and the receiver (business).
“We are excited to extend our services to the Ghanaian market” says Olugbenga Agboola, Flutterwave Founder & CEO“At Flutterwave, we are driven by the vision of building Africa’s economy. By making payment options like Pay With Bank Transfer available for everyday use, we are expanding access to payments and enabling local businesses to thrive in the economy”
By establishing this strategic partnership, Flutterwave aims to drive the adoption of the Pay With Bank Transfer option in Ghana, using virtual accounts to allow for secure and transparent payments. This will provide enterprises and small businesses with a simpler way to receive payments and give their customers a seamless process of making payments.
Geoffrey Fiador, Manager, Country Operations and Partnerships, at Flutterwave stated: “By delivering essential payment options like Pay With Bank Transfer for businesses in Ghana, we’re providing an easy way for them to increase their revenue opportunities to grow their businesses. ”
This announcement comes at the heels of Flutterwave’s recent approval by the Bank of Ghana to provide inward remittance services. With a track record of success across Africa, Flutterwave continues to be a trusted partner for businesses in over 34 countries, providing the tools and expertise necessary for success in the dynamic African market.
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