GRBusiness
Controversies Crippling FG’s Treasury Single Account Policy


By Adepegba Rogers
Just few months after the Transparency International (TI) Corruption Index opened a can of worms on how Nigeria has sunk deeper into corruption, despite Muhammadu Buhari’s anti-corruption crusade, Ms. Priti Patel, former Secretary of State for International Development, United Kingdom, has made another debilitating remark. She has called on investors to be wary of investing in Nigeria, under Buhari, with a stern warning that they “should know of the corrosive effect of corruption, as well as the lack of transparency and associated difficulties of doing business in certain countries”.
The camp of President Buhari has not taken this statement lightly. We will all agree that Nigerians can say all they want about Nigeria, but when ugly remarks come from the international community, this government always runs into panic mode. Defensively, the Senior Special Assistant to the President on Media and Publicity, Shehu Garba, urged investors to ignore Ms. Patel, saying her “wicked proposition is lacking in substance and devoid of merit in empirical evidence established by facts”. Garba, in a firefighting approach, trumpeted that the Buhari administration has put in place instruments that have “extraordinarily and unprecedentedly reduced corruption and corrupt practices.” One of these is the Treasury Single Account (TSA) , which has led to greater visibility and control of government funds by way of consolidating government resources in an account as against the past where such accounts are scattered. Bravo!
I personally was looking forward to a mention of the TSA. The Presidency has never failed to force the success of the TSA, alongside Whistle-blower policy and Bank Verification Number (BVN), down the throat of anyone who cares to listen. It is often brandished and chorused as one of this administration’s most remarkable achievement, since it came on board in 2015, so much so, it has become obvious that there is no other thing to brag about in terms of achievement.
Even though the policy was kickstarted by the immediate past president, Goodluck Jonathan, Buhari has completely owned it, following his directive for full implementation in September 2015. Every little occasion has become right to re-echo the gains of the TSA. And to be fair, in terms of cash management, Nigeria is in a much better position because of the TSA. It has saved Nigeria close to N9 trillion since it was enforced, and additionally, it saves the FG about N24 billion monthly. This is the cost previously incurred from running multiple accounts in the days before TSA. Also, over 20,000 bank accounts have been closed.
Despite these gains, what Nigeria has in operation appears to be a caricature of the original policy defined by World Bank. The TSA policy in Nigeria has been bedevilled by major controversies which reflect poorly on the government and may threaten its sustainability, even though it is being hyped as a major success.
The TSA policy recommends ‘SINGLENESS’ in collection of all government revenues, but till date, several leakages occur due to FG’s poor stance on the policy and lack of ownership. Some of the most corruption-infested parastatals in the country, particularly, the Nigerian Immigration Service (NIS) and Nigerian National Petroleum Corporation (NNPC) are frequent offenders who still find ways to divert funds outside of the treasury. Others include FRSC, INEC, Police Force and some Federal Universities. It will shock most Nigerians to note that, years after the supposed full implementation by Buhari, Nigeria’s foreign earnings are still not channelled through the TSA.
With this massive diversion of revenue in several government agencies, it came as no surprise that ex-President Goodluck Jonathan who exclaimed that ‘stealing is not corruption’, has come out to boast that Nigeria was better off under him.
“It is important to note that despite the many sensational stories, dramatic arrests, seizures and accusations, many of them false, since I left office, the fact remains that Nigeria has not made any improvement on TI Corruption Perception Index since 2014.
“In fact, the 2017 CPI released in 2018 by TI places Nigeria as number 148, a retrogression in which the nation went 12 place backward. In other words, Nigeria is more corrupt in 2017 than it was when I handed over to Buhari administration in 2015. Some people may be misled with smoke and mirrors but the TI Corruption Perception Index relies on unsentimental facts and figures,” Jonathan submitted in his new book, My Transition Hour.
Another major controversy rocking the TSA is the outstanding debt and burden of transaction cost. When the TSA was fully adopted in 2015, the government agreed to pay SystemSpecs (the owners of Remita), banks and other payment providers. Under this arrangement, the government had a contractual obligation to pay a charge of 1% to the cap of N5,000. It was an excellent deal for the government as similar payment systems in Nigeria and foreign countries range between 1.5% and 3%. About a year after this agreement was made, the government reneged, called for a refund of commission due to service providers and held on to their payments for over two years. The debt accrued shot up above N10 billion, yet the TSA continued to run while the service providers groaned under the unfair treatment of the government.
On 1 November 2018, without any warning or sensitisation of members of the public, who actually pay into the TSA, the FG suddenly transferred the transaction cost of TSA to payers using the Remita platform. Not only that, amidst the huge debt, Ahmed Idris, the Accountant-General of the Federation, claimed that the TSA in the past two years has been serviced by N16 billion.
“Within the last two years, the government spent almost N16 billion in this direction which ordinarily should be borne by those making payments. So, it is time for Nigerians to pay for the services that they receive, and the government will take whatever is due to it without necessarily incurring cost. In the old tariff regime, the Federal Government bore the charges on all transactions to the service providers on behalf of payers,” the AGF said.
No one has challenged the government with these questions: First, why has the government failed to pay service providers for the past two years? Second, where did the N16 billion quoted by the AGF, go in the past two years, if service providers have not been paid? Third, why should the citizens be forced to pay for a service that the federal government signed up for to collects its own revenue, without being informed?
Also, the FG continues to show an unequalled level of disregard for the indigenous companies. A Nigerian company, SystemSpecs was able to deploy Remita, even when other foreign software failed, and the TSA was to be suspended for another two years.
Nigeria has always been known to invest heavily in foreign technologies. According to the President of Institute of Software Practitioners of Nigeria (ISPON), Mr. Olorogun James Emadoye, GIFMIS at Office of the Accountant General of the Federation is powered by a software from Estonia; IPPIS at the OAGF is powered by a software from United States; ITAS at Federal Inland Revenue Service (FIRS) is powered by a software from Canada; Bank Verification Number (BVN) at Nigeria Interbank Settlement System (NIBSS) is powered by a software from Germany; RTGS at the Central Bank of Nigeria (CBN) is powered by a software from Sweden while most of the software in Nigeria banks are India, Jordan and others. The yearly capital flight as a result of preference for offshore software is estimated to have risen from N200 billion in 2012 to N400 billion. This covers the acquisition and maintenance of the software used in both the public and private sectors.
The government has not only botched the agreement with SystemSpecs, it has also not seen the need to recognise the success of indigenous technology in powering a policy of such strategic importance. If the TSA was run by a foreign service provider, the huge cost implications in terms of maintenance charges will be gladly shouldered, with contract terms highly upheld to keep the project running.
The existing presidential directive that SystemSpecs be paid all agreed percentage was stalemated for two years without implementation, and with commencement of new pricing regime, the company may be pressured into forgoing an accrued debt of over N10 billion.
Like Ms. Patel alleged, it is always a problem for Nigerian government to honour contractual obligations either for investors coming into the country or with Nigerian firms doing business in the country. As a matter of fact, when it comes to Ease of Business, Nigeria has paid more attention to foreigners, than Nigerians.
The government’s role in business does not only “demonstrates the risks of investment into Nigeria,” but the unimaginable plight of Nigerian-owned business dealing with the government. We must first learn to do business with ourselves, before we let foreign investors expose the rot in our system to the world.
Rogers writes from Ilorin
Energy
AVEVA is providing data management support for renewable natural gas projects
Reporter: Godwin Ezeh


Key Highlights
● AVEVA’s industrial information infrastructure has been selected by Archaea Energy to provide key data management support
● AVEVA’s industrial software to optimize performance across Archaea’s RNG plants
AVEVA, a global leader in industrial software driving digital transformation and sustainability, has been selected by Archaea Energy, the largest renewable natural gas (RNG) producer in the US, to build a comprehensive operations data management infrastructure.
Using AVEVA’s software, Archaea Energy can collect, enrich and visualize its real-time operations data, enabling performance analysis across its growing network of plants.
Using AVEVA PI Data Infrastructure, a hybrid solution with cloud data services, the plants will be able to share data to highlight operational opportunities and optimize efficiency.
Caspar Herzberg, CEO, AVEVA, stated,
“Through this collaboration and the use of AVEVA PI Data Infrastructure, Archaea’s growing network of plants will have streamlined operations with accurate performance analysis throughout the expansion. AVEVA’s CONNECT software platform leverages industrial intelligence from a central location, making it easier to deploy additional digital solutions in the future.”
“As the largest RNG producer in the United States, we are dedicated to delivering reliable, clean energy,” said Starlee Sykes, chief executive officer of Archaea Energy. “This relationship will allow us to optimize operations and offer detailed performance analysis as we continue to expand across the country.”


Micro, Small and Medium-sized Enterprises(SMBs) are the backbone of most economies accounting for 90% of businesses, over 70% of employment, and 50% of global GDP, according to the United Nations. They drive growth, innovation, and job creation worldwide.
In Nigeria, they play a crucial role in stimulating local economies and contributing to the country’s GDP.
Recognising their impact, WhatsApp is committed to empowering SMBs with the tools to succeed through the WhatsApp Business App, by reaching their customers where they already are.
WhatsApp continues to be the best way for people and businesses to get business done in Nigeria. With its efficient features, the WhatsApp Business App has become an indispensable tool for small businesses, helping them streamline communication, enhance customer engagement and drive sales. And we know customers love communicating with businesses over WhatsApp too, as nearly 80% of people globally message with a business at least once a week.
Whether you’re just starting out or looking to optimise your business operations, here are five essential WhatsApp Business features that can elevate your efficiency and customer interactions.
1. Catalog – Showcase Your Products and Services
Gone are the days of sending multiple images and descriptions individually to customers. With the Catalog feature, you can create a digital storefront where customers can browse your offerings within WhatsApp. This is just like a mini-website which makes it easier to showcase your products, prices and descriptions in an organised way.
How to Use It: Go to Business Tools > Catalog. Add product images, videos, names, descriptions and pricing.
2. Quick Replies – Save Time on Repetitive Questions
Answering the same customer questions repeatedly? Quick Replies let you create preset responses for frequently asked questions, saving you time and ensuring fast customer service.
How to Use It:Go to Settings > Business Tools > Quick Replies. Create and save responses such as a greeting message or order confirmation. Use the shortcut “/” to insert a quick reply in any chat
3. Labels – Stay Organised and Track Conversations
Managing multiple customer interactions can be overwhelming, but the Labels feature helps by categorising chats in different ways, such as order status or customer type. You can create labels with different colors or names and add the conversations to an entire chat. This keeps your inbox organised and ensures no customer is left waiting.
How to Use It: Open a chat, tap on the three-dot menu > Label Chat. Assign relevant labels like New Customer, Order Placed, Pending Payment.
4. Away Messages – Engage Customers Even When You’re Away
Never miss a customer inquiry again. Away Messages allow you to set up a greeting or away message, ensuring customers receive timely responses even outside business hours.
How to Use It: Go to Business Tools > Away Message / Greeting Message. Set up a custom message and schedule when it should be sent.
5. Meta Verified – For Enhanced Protection and Account Support
A paid subscription that helps your business build credibility with new audiences, Meta Verified can help drive more engagement and grow your brand. With Meta Verified, you’ll receive enhanced account support, can use WhatsApp across multiple devices and easily create a professional WhatsApp web page that’s tailored to you.
How to Use It: Go to Settings or Business Tools > tap Meta Verified.
WhatsApp Business is packed with features designed to help small businesses grow, stay organised, and engage with customers effortlessly. By leveraging these features, you can enhance your customer experience, increase efficiency and ultimately drive more sales. Start your own journey with the WhatsApp Business app here.


Bolt, the leading ride-hailing platform, on Thursday, 19th of March hosted an Iftar gathering in Kano to bring together Muslim drivers during the holy month of Ramadan.
The event was not only an opportunity to share a meal but also served as a platform for open dialogue, feedback exchange, and community building within the Bolt driver network.
The Iftar event, held in recognition of the significance of Ramadan, reinforced Bolt’s commitment to supporting its driver-partners and fostering inclusivity across all communities. The gathering provided an environment for drivers to voice their concerns, share their experiences, and engage directly with the Bolt team in a collaborative discussion about improving their experience on the platform.
Speaking during the event, Osi Oguah, the general manager for Bolt Nigeria said: “At Bolt, we recognize the importance of creating a supportive and inclusive environment for our driver-partners.
This Iftar event was more than just a meal, it was a chance to connect, listen, and understand the challenges and needs of our drivers in Kano. We appreciate their dedication, especially during this sacred period of Ramadan.”
Drivers in attendance expressed their appreciation for the initiative, highlighting the sense of belonging and recognition the event fostered. Many also welcomed the opportunity to discuss ways to improve their overall experience on the Bolt platform, making it a productive and meaningful engagement for all participants.
Nura Muhammed, a driver-partner said: “We want to say thank you to Bolt for this initiative, if my knowledge serves me right, this is the first time a ride-hailing company will organize such an event in Kano. This event has also made it possible for us to share some feedback to them physically and we drivers mostly get to connect through our online platform but today, we’re able to meet physically, mingle and exchange pleasantries”
Bolt remains committed to strengthening driver engagement and well-being, and this Iftar gathering is part of a broader effort to continuously support and empower driver-partners across Nigeria.